Ashley Crouse Email & Phone Number

Raleigh, Nc, Us

Wake Forest, North Carolina, United States

Manage all stages of 150+ cases, from prelitigation through conclusion of litigation, including workers' compensation, employment, personal injury, wrongful death, police misconduct, and general civil litigation; Supervise paralegals and administrative staff including delegating tasks, reassigning work to balance workloads, ensuring timely production of high-quality work product, mentoring and training to ensure staff development and continued learning, and monitoring productivity; Communicate with outside attorneys, court officials, clients, and vendors in a professional and efficient manner; Track attorney calendars and deadlines to ensure deadlines are met and attorneys have sufficient time to perform tasks; Handle miscellaneous administrative tasks for the firm including developing internal processes, streamlining work flows, billing clients, researching new technology and services, and acting as the office "tech guru" to resolve computer and technology issues.

Raleigh, Nc

Educate clients about canine psychology and behavior modification to improve their dog’s behavior. Design and maintain company website, including handling incoming communications. Administrate online courses for new behaviorists, including communicating expectations, offering feedback, and grading assignments.

Durham, Nc

Manage all stages of up to 75 active workers’ compensation and civil litigation cases; Act as the first point of contact for all parties involved in a case including clients, attorneys, and court officials; Maintain deadlines and help attorneys remain on schedule; Draft documents and pleadings and ensure accuracy of final attorney work product; Research legal issues using Lexis Advance

Draft written transcripts from audio recordings within a 24-hour turnaround time frame. Usually transcribing market research interviews.

Raleigh, Nc

Ensured documents filed in appellate courts were complete, properly formatted and free of error. Communicated with attorneys and court officials regarding legal matters. Maintained and improved existing filing and tracking systems.

Raleigh, Nc

Coordinated hospitality needs for conferences and events. Ensured that guest offices, meeting spaces, and break rooms were fully stocked and clean. Assisted with general office duties such as mail, copying, scanning; and receptionist duties such as greeting clients and guests, and operating a multi-line telephone system.

Raleigh-Durham, North Carolina Area

Managed catering operations, including coordination with kitchen staff. Maintained equipment inventory and replenished. Coordinated catered events from planning stages through final execution. Supervised staff at events, and issued accurate payment and disciplinary action as needed. Ensured client expectations were met and resolved dissatisfaction.

Raleigh-Durham, North Carolina Area

Aided Assistant District Attorneys in and out of the courtroom by completing paperwork and other administrative tasks. Utilized ACIS to obtain information about offenders, including criminal history.