As the Executive Manager of IT Demand & Change Management, I lead four critical units within the organization: Business Analysis (BA), Quality Assurance (QA), Enterprise Architecture (EA), and Change Management (CM). My role involves overseeing the seamless integration of IT solutions that aligns with the bank's strategic goals and operational needs. Following are the key responsibilities:1. Business Analysis: Leading a team that identifies and translates business needs into IT solutions, ensuring alignment with overall business strategies.2. Quality Assurance: Overseeing the QA unit to maintain high standards in software development and IT processes, ensuring all deliverables meet stringent quality benchmarks.3. Enterprise Architecture: Guiding the EA team in designing and maintaining a robust IT infrastructure that supports current and future business demands.4. Change Management: Managing organizational change processes to ensure smooth transitions and minimal disruptions during the implementation of new technologies and processes.

As the Head of the Project Management Office (PMO) at Kuwait International Bank (KIB), I was instrumental in leading the PMO to enhance project execution and align initiatives with the bank's strategic vision. My role focused on creating a structured approach to project management, ensuring that projects were delivered on time, within budget, and met the highest standards of quality.

As the Procurement Manager at Dasman Diabetes Institute, I led two departments: Procurement Department and Business Development Department, playing a crucial role in optimizing procurement strategies and driving business growth. In this capacity, I developed and executed comprehensive procurement plans that aligned with the Institute's strategic goals, ensuring the timely and cost-effective acquisition of essential goods and services. My responsibilities also extended to overseeing the Central Store Department during my last year in this role, where I implemented efficient inventory management practices, reduced operational costs, and improved supply chain reliability.

As the Project Risk Manager at Burgan Bank, I was responsible for identifying, assessing, and mitigating risks across the bank's portfolio of projects. My role involved developing and implementing robust risk management frameworks that ensured the successful delivery of strategic initiatives while minimizing potential threats to the bank's operations and objectives.

As a Project Manager at Dasman Diabetes Institute, I was responsible for overseeing and delivering key projects that supported the Institute's mission to advance diabetes care and research. In this role, I managed the full project lifecycle, from initial planning and resource allocation to execution, monitoring, and successful completion.

As a Technical Analyst at Zain Telecom, I played a crucial role in supporting the company's technical operations and ensuring the smooth functioning of its telecommunications applications. My responsibilities included analyzing technical requirements, providing support for system operations, change management, and assisting in the implementation of new technologies to enhance service delivery.

As a Supervisor at Kharafi National, overseeing gas station operations, I was responsible for ensuring the efficient and safe operation of multiple gas station sites. My role involved managing day-to-day activities, coordinating with staff, and ensuring compliance with safety and operational standards.