Convert content in the source language to equivalent concepts in the target languageCompile technical terms and information terms into glossaries and terminologyWrite fluently, read and speak at two languages, one of which is often EnglishLeave the tone and style of the original language unchangedSpeak relay messages clearly, accurately, and quicklyApply cultural knowledge to produce a meaningful translation of the original message

As a Senior Advisor my responsibilities include: • Respond to the transfer calls from the other departments and give them the right answers and directions, take ownership through emails and calls to deliver great customer experiences. • Communicating with site support engineers if needed. • Build and maintain relationships with service providers and carriers all over the GCC and Europe Union region. Managing between the AASPs and the customers to grant the issue… Show more As a Senior Advisor my responsibilities include: • Respond to the transfer calls from the other departments and give them the right answers and directions, take ownership through emails and calls to deliver great customer experiences. • Communicating with site support engineers if needed. • Build and maintain relationships with service providers and carriers all over the GCC and Europe Union region. Managing between the AASPs and the customers to grant the issue resolution. Show less

- Ensuring the highest standard of customer service is provided to Emirates customers, provide them detailed information on Emirates tariff fares and actively issue online tickets and sell related products.- Issueing Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. - Highlighting to customers the legal requirements covering their journey… Show more - Ensuring the highest standard of customer service is provided to Emirates customers, provide them detailed information on Emirates tariff fares and actively issue online tickets and sell related products.- Issueing Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. - Highlighting to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time. Show less