Abdalla Rashed Email & Phone Number

El-Obour,Cairo,Egypt

#Installing & Configuring Windows Server 2008 R2, Windows Server 2008 & Windows Server2003.#Administrate VMware and SAN storage#Installing & Configuring Cisco Switches, Cisco IP Telephony.#Configuration and testing of any new hardware and software.#Installing and operating Windows desktop and server operating systems.#Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.#Handling incoming incidents via the phone / e-mail promptly and effectively.#Diagnosing and resolving a wide range of technical issues.#Escalating issues where necessary to superiors.#Investigating and implementing ways of reducing major issue in IT.#Ensuring that all issue are captured and entered in the logging software.#Updating support documentation.#Provide troubleshooting and configuration support for client desktop and networking environment.#Maintain all local IT, networks, servers, Laptops, computers, printers, scanners, and consumables.#Manage and resolve issues as part of the IT support team#Manage users and group within the Active Directory#Under supervision, provide servers backup and restore database servers.#Create reports on hardware & consumable status.#Troubleshoot issues with the fingerprint machines.

Cairo Governorate, Egypt

Work in TMG serverWork in active Diractory 2008 R2 (All taks about it )Work as IT from 13th February till now in Arab Company for medical Products (ARABCOMEDWork as network administratorWork on server 2008r2 (All taks about it )Work on server 2012 r2 (All taks about it )Work on group police very wellI built the new factory network and connected it to the old factoryI have made an internal exchange server in the company