As a shop manager at Maneger, a retail sales specialist at Vodafone, and a private driver, I have over two years of experience in providing excellent customer service, managing daily operations, and driving sales and revenue. I am passionate about delivering high-quality products and services that meet the needs and expectations of my clients and customers.I have also acquired multiple certifications in software and hardware mobile phone maintenance from Techno Academy Trade, which demonstrates my technical skills and domain expertise. I enjoy learning new skills and technologies that can enhance my performance and efficiency. I am a reliable, adaptable, and collaborative professional who can work well in diverse and dynamic environments.
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Operations ManagerMakery Jun 2021 - Dec 2023Riyadh, Saudi Arabia• Recruiting, training, and supervising café staff.• Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.• Taking inventory of café supplies and ordering new stock as needed.• Resolving customer complaints regarding food quality and customer service.• Suggesting new menu items based on customers' preferences and feedback.• Identifying strategies to retain and attract customers. -
Customer Support Travel Queue.Swvl 2020 - 2021Cairo, Egypt• Resolve tickets• Handling complaint. • Respond inquires -
Customer Service AgentRaya Contact Center (Mac Account English Que.) 2019 - 2020Cairo, Egypt• Order taking • Handling complains • Enter inquires
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Retail Sales SpecialistVodafone Mar 2017 - Jun 2019Cairo, Egypt• Serving customers• Dealing with customer quires and complains • Handling payments • Displaying products • Helping with special promotions • Ordering stock -
Assistant ManagerRestaurant Tamara Apr 2014 - Feb 2017Cairo, Egypt• Ascertain that menus display the correct pricing and tax information• Operate cash machines• Check bills to see if the correct amount has been displayed and print them out• Assist waiters and servers during rush hours by packing takeaways and leftovers• Handling and supervising daily finances such as ordering change , safe deposit and employees daily closeouts • Maintained staff by recruiting , selecting and training employees -
Purchasing OfficerLa Cantina Apr 2013 - Jul 2014Cairo, Egypt -
Sales And Marketing SpecialistFarm Cheese Aug 2010 - Feb 2013Cairo, Egypt
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CashierOn The Run Apr 2006 - Apr 2010Cairo, Egypt
Abdallah Badawy Education Details
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Frequently Asked Questions about Abdallah Badawy
What is Abdallah Badawy's role at the current company?
Abdallah Badawy's current role is Manager , customer service, call center, sales, cashier.
What schools did Abdallah Badawy attend?
Abdallah Badawy attended Cairo University, Cairo University.
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Abdallah badawy
Customer Service Representative | Customer Service Foundations, Problem Solving TechniquesSuhaj, Egypt -
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abdallah badawy
Egypt
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