Abdallah El Sayed Email & Phone Number

Four Seasons Hotel Cairo At Nile Plaza

Sharm El Sheikh, South Sinai, Egypt

Cairo, Egypt

Handling Leisure segment

Cairo, Egypt

Geneva, Switzerland

Internship - Automated Translation Services (TSB/OPD)

Cairo Governorate, Egypt

Handling leisure & GCC market accounts

Cairo Governorate, Egypt

Cairo

Leisure and Corporate accounts

• Duties:* supervise my colleagues,*checking rates*handle blocking for arrivals*handle complaints*following PMs status*arranging for groups arrivalProvide prompt, courteous and efficient service to all guest, so as to.
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

Cairo, Intercontinental Cairo Citystars

• TrainingDuties:Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

Cairo

• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

Sharm El-Sheikh

Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contentsEnsure that all before/after service mise en place is completed to the correct standardComply with Company Health & Safety, and Fire Regulations and proceduresAdhere to the Company disciplinary policy when necessaryMaximise revenue and.

Cairo

Ensure consistency in quality of dishes at all timesSupervise and coordinate all preparation and presentation in sectionPlan production to facilitate daily requirements

Master'S Degree, Hotel/Motel Administration/Management

Bachelor'S Degree, Hotel/Motel Administration/Management