• Responding to customer's inquiries and provide them with clear export information by acting as a liaison between the customer and other departments (forwarding, transportation and customs).• Soliciting ocean and air rates from the shipping lines and carriers for export shipments, and sending offers accordingly to Royal's customers.• Booking with the shipping line through their website or with overseas shipping agents.• Coordinating with transportation teams in order to provide customers with the required services.Preparing all required clearance documents in line with applicable laws and regulations and in coordination with customs teams.• Coordinating with the finance team for the accurate and timely issuance of billing and invoices to customers and following up on payments.• Supporting the Sales teams in performing indoor and outdoor sales activities.• Acting as a backup to forwarding personnel.• Contacting customers on a regular basis and providing them with updates on the shipment status and resolving issues, when needed.• Updating all export related activities accurately on all relevant information systems and in a timely manner.• Dealing with NAFEZA System for Export declarations and shipments.

• Mainly coordinate reefer containers exports operations as our company main products / exports focused on citrus (Oranges , Mandarins , Lemon , etc...)• Coordinate Export Freight activities, including preparing quotations, booking, documentation, Shipment tracking, billing, arranging deliveries, among other responsibilities.• Creating bookings on several shipping lines, submitting the shipping instructions and ensuring that they are made correctly, following up vessel's departure dates• Ensure that all sea freight and air exports are documented correctly.• Ensure that export laws and regulations for export consignments under diverse payment terms are adhered to.• Verify freight received against receipt, information, and documentation.• Ensure the daily consignments are delivered on time.• Manage and review the full cycle of logistics operation from handling the sales orders, • Handling export customs clearance procedures.• Preparing the shipping document (invoice, packing CO, and BL …) as per LC or Purchase order requirements• Organize all export documents within a specific deadline, plan for effective shipping procedures• Handling Freight Forwarding companies /Trucking Agent SOA.• Reconciling processed work by verifying entries and comparing system reports to balances.• Preparing analyses of accounts and producing weekly reports.• Planning for dispatching sales orders with the lowest cost• Familiar with various federal and international rules and regulations about exports and documentation.

I performed as a student trainee for a period of July 2018 till August 2018 Trained in Got some cases in the Credit Department as ( Letter of Guarantee, Retail Banking Services, Real Estate Finance, SME's )Trade Finance Department such as issuing Letter of credit for export and import companies Customer Service Department: Receives and validates customer Bank Checks and compliant with Central Bank regulations.Treasury Department: Collect cash, checks, and credit card payments from customers

I performed as a student trainee for the period of July 2017 till August 2017 in the credit department Making many deals with a lot of customers.getting cases on Real estate finance, Trade finance " letter of guarantee and letter of credit " and retail loans