Conduct outbound calls to customers for debt collection purposes, averaging between 60 to 100 calls daily, while maintaining professionalism and adherence to company policies and regulations.Prepare daily reports detailing collection activities, averaging between 50 to 70 reports per day, to track progress, identify trends, and provide insights for decision-making.Communicate with approximately 50 branches daily to gather customer information, coordinate collection efforts, and ensure… Show more Conduct outbound calls to customers for debt collection purposes, averaging between 60 to 100 calls daily, while maintaining professionalism and adherence to company policies and regulations.Prepare daily reports detailing collection activities, averaging between 50 to 70 reports per day, to track progress, identify trends, and provide insights for decision-making.Communicate with approximately 50 branches daily to gather customer information, coordinate collection efforts, and ensure alignment with company strategies and goals.Utilize effective negotiation and persuasion techniques during customer interactions to secure payment arrangements, resolve disputes, and maintain positive relationships while meeting collection targets and deadlines. Show less