• Simultaneously managing multiple projects.• Creating and implementing communication strategies to achieve client objectives.• Conducting insight research and analysis to inform strategic decision-making.• Supervising the execution of communication plans to ensure alignment with strategic goals.• Monitoring the progress and performance of communication campaigns.• Adapting strategies based on analytics, client feedback, and market trends.• Leading internal and client-facing estimating, scoping, and contract negotiation processes.• Assessing campaign effectiveness using metrics and KPIs, providing insights for improvement.• Overseeing day-to-day delivery of project requirements, managing schedules, and leading delivery outcomes.• Monitoring project budget utilization and proactively adjusting to stay within budget.• Managing finances, including processing invoices and reporting project profitability, with support and oversight from the Account Director as needed.• Prioritizing client satisfaction and introducing new ideas to enhance their business.

• Develop and sustain robust, enduring client relationships, proactively identifying changes in behaviors, setbacks.• Understand client needs and objectives, aligning the firm's services accordingly.• Serve as the primary point of contact for all client matters, ensuring the timely and successful delivery of solutions.• Cultivate a comprehensive understanding of each client's business and industry, ensuring alignment with Comms planning.• Identify growth opportunities within existing accounts and collaborate with Comms planning to pursue them.• Maintain a streamlined client management process to discourage high switching costs.• Coordinate internal resources and teams for the flawless execution of projects.• Ensure solutions are delivered promptly and successfully in line with customer needs and objectives.• Monitor and analyze client account performance.• Provide regular reports to both clients and internal stakeholders on account status and progress.• Evaluate the effectiveness of services provided and recommend improvements.

• Ensure the orders are delivered in a timely manner. • Serve as a contact point for key customers and internal teams.• An effective Community Manager who can increase customers' loyalty to the brand.• Communicate with the team to ensure all clients' desires are met.• Coordinating between clients and creatives to achieve strategic communication across all mediums. • Managing timelines and briefs on a regular basis.

• Content creator for different subjects.• Running AUIS social media accounts in the important events.• Usher to guide guests to their seats in the events. • Covering Butterfly Valley book launch which is a translation by Dr Choman Hardi for Sherko Bekas book.• Covering TEDX AUIS as well as Suli Forum events.

• We held several activities inside AUIS, e.i., AUIS Hallowen party in Ramada hotel, Men Cook Off activity to make donations for refugees and displaced people, and Music concert inside the campus.

• Adding labels to the newly added books. • Checking the books and the other stuff in & out. • Regularly ordering the books based on the codes.

• Assisting the newly registered students of the American University of Iraq - Slemani by organizing the events for them. • Assisting the Academic Preparatory Program coordinator with her work with the students.