Abdallah Elsharkawy Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Supports in delivering the store's annual sales targets
• Assists in maintaining proper coverage and schedule to ensure the store maintains elevated levels of customer service
• Conducts store operations audits to ensure compliance with the required store standard operating policies
• Oversees the store's after-sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
• Ensures customer needs are met, complaints are resolved, and customer service provided is of an exceptional standard; identifies current and future customer requirements by establishing rapport with potential and.
• Ensures that visual merchandising standards are achieved and that products are displayed in accordance with brand policy

Dubai, United Arab Emirates

• Train New Employees on Sales and Visual Standards
• Answer Customer Questions Regarding Features and Benefits
• Assist Customers with Finding Products on Sales Floor
• Collaborate with Stock Team to Process Shipment for Sales Floor
• Sell specific products and services to consumers.
• Demonstrate products and show consumers how to maximize their features.

Egypt

• Responsible for sales and customer handling
• Greet and assist customers.
• Making an offering to every and each customer with up and cross-selling
• Strongly cooperates with the team to generate sales and hit targets.
• Working closely to the team to deliver the best service we can provide for the clients and for the company
• Handling customer complaints and deliver the best customer experience.

Cairo, Egypt

• Assisting the marketing manager and supporting the marketing team with marketing activities.
• Assisting with the production of marketing materials.
• Coordinating the production of a wide range of marketing communications
• Providing support for marketing events and exhibitions as required.
• Writing articles about promotional material for the company.
• Preparing interesting written copy for the website.

Cairo, Egypt

• Selling Etisalat products (ADSL, Voice lines and USBs).
• Generating and qualifying leads through cold calling.
• Managing leads by tracking and following upon them.
• Closing sales and meeting monthly sales goals in accordance with the development plan.
• Producing activity reports.
• Keep records of calls and sales and note useful information

Egypt

• Present, promote and sell lubricants.
• Establish, develop and maintain positive business and customer relationships.
• Reach potential customers through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments