• Act as a Team leader for the IT Dept. : - Guide and supervise the IT team to ensure tasks are completed efficiently and on time. - Manage daily operations, including scheduling, task delegation, and resolving team conflicts to maintain a positive work environment. - Develop technical project plans and allocate tasks according to team members' skills. - Provide effective technical solutions for issues and challenges faced by the team. - Ensure all systems and applications operate efficiently and meet business requirements. - Offer technical support and guidance to team members while enhancing their skills. - Provide regular reports on team performance and project status to senior management.•Management and Monitoring: - Sophos Products ( Sophos Central, Firewalls & Intercept X ). - MicrosoftWindows Servers (2016/2019/2022). - Active Directory / DNS / DHCP Servers /WDS /WSUS. - VPN connections:“SSL, IPSEC, and RED” between the branches ( Egypt- Saudi ). - Issabel Voip System. - Splunk and PRTG Servers. - BioTime ZK Server. - VMware Servers (Workstation - ESXi ). - All ofthe network devices.

• Installing and Configuring: Windows Server (DC, ADC, Group Policy, WSUS, WDS, etc...). Firewalls (Sophos XGS & Draytek). Issabel Voip System. Access Points (Aruba). Managed Switches (Aruba, TPLink, Cisco, Dlink & Draytek). ZK Fingerprint Devices. APC Smart UPS. Snipe IT Server. All Configuration of Yealink IP-Phones. NVR \ DVR Devices & Cameras (Dahua & Uniview). Printers (HP & Canon).Troubleshooting Of:H/W and S/W of Pcs and Laptops.Most of Network Problems.