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Houssem Eddine Abdelli is listed as Customer Care Specialist at Expensya, excelling in customer service at Expensya, a company with 143 employees, based in Ben Arous, Tunisia, Tunisia. AeroLeads shows a matched LinkedIn profile for Houssem Eddine Abdelli.
Houssem Eddine Abdelli previously worked as Customer Care Specialist at Expensya and Customer Support Agent / HelpDesk at Wm Ingénierie. Houssem Eddine Abdelli holds Full Stack Js Developer, Web Development, Full Stack Js Developer from Rebootkamp (Rbk) Tunisia.
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At Expensya, our team's mission is to provide seamless customer support by integrating advanced IT solutions with a human touch. My role centers around configuring Expensya's software to cater to diverse client systems, suggesting workarounds, and troubleshooting to maintain high customer satisfaction. With the use of tools like Freshdesk and Aircall, we ensure that every client interaction adds value to their experience.Proficiency in creating technical manuals and user guides has allowed for better knowledge dissemination within our customer base, reinforcing Expensya's commitment to responsive and informative assistance. My expertise in IT, particularly , ensures that we not only respond to immediate customer needs but also anticipate and mitigate potential challenges, thereby nurturing a trusting and long-lasting relationship with our clients.
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Tunis, Gouvernorat Tunis, Tunisie
* Daily contact with our customers via ticketing (Zendesk, Freshdesk), by phone (Aircall ) or by chat and e-mail (Intercom) to guide, advise and assist them in using Expensya application.* Help configure Expensya software (web and mobile): configuration, integration, export, import, SFTP... and suggest workarounds to customers if possible.*Analyze the.
Tunis, Tunisie
* Communicate by phone or e-mail with our customers to guide, advise and assist them in using FrenchInnov application.* Repair equipment installed by our departments (computers, NUCs, printers, servers, routers, switchers, POS terminals, cash points, beepers, bar code readers, touch screens, network peripherals, etc.).* Help ensure the correct software.
Tunis, Tunisie
* WordPress website development, Hosting and maintenance www.domenpro.tn* Development of a few personal web projects (MongoDB, Express JS, React JS,Node JS) * Execution of a few projects on the Upwork freelance platform.
Tunis, Tunis, Tunisia
* Respond to specifications for tenders and other consultations.* Manage customers' technical requests and provide guidance.* Ordering spare parts and tools.* Manage and train a team of customer service staff.* Provide technical assistance to sales representatives.* Technical workshop set up.* Increasing revenues for the technical department.
Tunis, Tunisia
* Repair of Pentax Medical equipment (flexible endoscopes, video processors, surgical aspirators, monitors).* Repair of Echosens products (Fibroscan and related software).*Repair of Capsovision equipment (endoscopic capsules and related software).*Repair of Diversatek products (pH meter, manometer station and related software).* Elaboration and delivery of.
Tunis, Tunisie
*Coaching a team of telemarketers (Product training, handling calls...).* Audit, validate and correct sales orders.* Assessment and supervision of telemarketers.
Tunis, Tunisie
* Support for ISP subscribers (individuals and businesses) from Orange and France Télécom.* Diagnose and solve technical problems encountered by users on various peripherals (computers, printers, TVs, routers, applications, etc.).* Provide users with advice on the use of various types of technology, office equipment and other tools.* Use diagnostic and CRM.
Other employees you can reach at expensya.com. View company contacts for 143 employees →
Boufaden Alaeddine
Colleague at ExpensyaTunis, Tunisia, Tunisia
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Amna Saied
Colleague at ExpensyaNabeul, Tunisia, Tunisia
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Younes Makhlouf
Colleague at ExpensyaAriana, Tunisia, Tunisia
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Saima Fekih
Colleague at ExpensyaTunis, Tunisia, Tunisia
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Khaled I. Bouya
Colleague at ExpensyaAlgiers, Algeria, Algeria
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Selma Bouabidi
Colleague at ExpensyaTunis, Tunisia, Tunisia
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Hani Djebbi
Colleague at ExpensyaTunis, Tunisia, Tunisia
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Karim Omrane
Colleague at ExpensyaAriana, Tunisia, Tunisia
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Issam Allani
Colleague at ExpensyaTunis, Tunisia, Tunisia
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Mohamed Benbettaieb
Colleague at ExpensyaRaoued, Ariana, Tunisia, Tunisia
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An intensive “Boot Camp” learning program focusing on web development technologies and navigating ambiguous environments and independent.
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Quick answers generated from the profile data available on this page.
Houssem Eddine Abdelli works for Expensya.
Houssem Eddine Abdelli is listed as Customer Care Specialist at Expensya, excelling in customer service at Expensya.
Houssem Eddine Abdelli is based in Ben Arous, Tunisia, Tunisia while working with Expensya.
Houssem Eddine Abdelli has worked for Expensya, Wm Ingénierie, عمل مستقل, Itnc Endoscopy, and Auxiliance.
Houssem Eddine Abdelli's colleagues at Expensya include Boufaden Alaeddine, Amna Saied, Younes Makhlouf, Saima Fekih, and Khaled I. Bouya.
You can use AeroLeads to view verified contact signals for Houssem Eddine Abdelli at Expensya, including work email, phone, and LinkedIn data when available.
Houssem Eddine Abdelli holds Full Stack Js Developer, Web Development, Full Stack Js Developer from Rebootkamp (Rbk) Tunisia.
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