Coordinate shipping, logistics providers to ensure timely delivery of all vehiclesFollow up customs paperwork and follow up as required to ensure payments are completed and imports are approvedEnsure the successful delivery of Units through managing logistics and facilitating the importation process; coordinate logistics of sea and air shipmentsSupport completion of all required importation paperwork by dealersFollow up the WS target implementation set by the Sales Operations team .Review monthly production plan set by the NSCRevise delivery plan based on market & dealer planFollow up the dealer collection plan and financial balance .Issuing required proforma invoices for all dealer payments .Follow up shipping of CBU models.Create related PO for CBU models on SAP.Company Car Allocation & EVPP Program .Allocate the required company car needed with HR departmentAllocate vehicles for EVPP program / follow up related paymentsReportingDaily WS & RS report submitting to all related partiesSAP ordering/ invoicing process (All operation inside Nissan

Completes store operational requirementsMaintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Maintaining statistical and financial recordsDealing with customer queries and complaintsResponsible for branch staff schedule according to business needsCash operations daily SettlementMonitor staff performance evaluation and coachingAdhering to company policies & proceduresResponsible for achieving branch targets as per management directions

Working as audit:Following up agent whom released loan after and before releasing example ( digital finance- upper limit - under limit)And check this loan Following a process and policy on land by visit costumers And reporting about fraud case or suspicious or nonAnd develop process and policy every day but any updates noted in visits

1-Sales:Achieve monthly product target.Setting target achievement plan.Achieve objectives and direction.Achieve products sales mix on monthly basis.Increase sales volume."Developing appropriate sales techniques.Tracking staff sales performance on daily basis.Understanding sales performance portfolio.Increase store productivity.2-people:Staff training, Motivating, recognition, mentoring and providing feedback.Setting and implementing low performance action plan.Assessing staff potentiality.Reporting staff performance.Ensure staff awareness of performance measurement criteria (KPI).Ensure staff awareness of salary commission schemes.Timely communicating of management goals and directions.Improve staff sales techniques.People management pillars such as conflict resolution.3-Operations:Cash and Inventory control.Look and feel issues follow up.Conducting and communicating required reports from operations team, management andpartner operations.Effective, professional and timely communication.Handling and confirming area manager visit comments and concerns.Conducting assigned tasks.4-Customer Experience:Improve staff knowledge."Ensure staff applying mystery shopper criteria.Staff observation.Ensure staff awareness of TNPS and mystery shopper.Ensure staff awareness of all updated offers and productsConducting staff knowledge quiz.5-Quality:Ensure staff applying NTRA and internal quality assurance criteria.Ensure contracts quality on daily basis.Maintain quality of sales "100% Activation".Ensure system uploaded document quality on daily basis.

Working as audit:Following up agent whom released loan And check this loan Following a process and policy on land by visit costumers And reporting about fraud case or suspicious or nonAnd develop process and policy every day but any updates noted in visits

working as multi-tasking with smart and creative vision and leadership skills -manage resellers as team leader of them and area manager .- training resellers about any new product or updates or services on our system dts.-follow up resellers daily by mails and phone .-weekly visit for resellers in upper egypt (fayoum- menia - beni suef- part of cairo).-solving technical problems for resellers on our system and creating TT for any down system .-option working from home remotely and keep in touch with resellers daily .-marketing for our products by training and new resellers coding. -keep updating with any new products in market.-focus on achieving target and kpi's.-made annual and quarterly excel reports and presentations our achievement. -following competitors about any new offers or products.-creative enough to development our business.-manage market well as my vision and company vision needed.- motivation resellers about focusing on target and selling achievement.- keep updating about any new offers or services or product and following up with back office.

working as multi-tasking with smart and creative vision and leadership skills -manage resellers as team leader of them and area manager .-release commission and stocks from warehouse.-follow up resellers daily by mails and phone .-weekly visit for resellers in upper egypt (fayoum- menia - beni suef- part of cairo).-solving technical problems for resellers on our system and creating TT for any down system .-option working from home remotely and keep in touch with resellers daily .-marketing for our products by training and new resellers coding. -keep updating with any new products in market.-focus on achieving target and kpi's.-made annual and quarterly excel reports and presentations our achievement. -following competitors about any new offers or products.-creative enough to development our business.-manage market well as my vision and company vision needed.- motivation resellers about focusing on target and selling achievement.

working as sales agnet indoor and moved to new vacancy as Sales executive In etisalat as customer service and agent - working in many applications such as seible , cx , new sss , wincash , css , oracle, erp , it support help desk .-promote about our products and services for consumers .-offer selling handset for consumers.-solving problems for any consumers to get satisfied. - archive target as kpi's need .-following mail daily about any new updates or offers or new products. - working act as store manager for manage arranging scheduling.- inventory and closing weekly costs and daily. - Maintain the appearance of the branch according to ntra instruction and aduit and quality .- worked on systems sebile and css and new sss and cx and knowing well how manage system .- working as team leader for store for motivation them focusing on target and development our business and company vision needed.

training in orange egypt in 6 octoberas call center working on many applications such as seible and cx and sss and oracle

worked as OGV and marketing in AIESEC meina and expansion it to AIESEC beni sueffrom 2016 to 2017

working as HR in model bsmal

دراسه العلوم التجاريه من رياضيات ومحاسبه

working as volunteer in project tashbeek for auc John D.Gerhart

مسئوليتى اقتصادى في بعض الاسر المتوطع بها و تعليمى في بعض الاسر :) بجانب مسئوليه مساعد مسئول

worked as HR ,Volunteer in Enactus from 2012 to 2014 مسئوليه تنظيم المنظمه ككل من حفلات تنظيميه و مشاكل اداريه و تحديد مواعيد التنظيم و استقطاب الأعضاء الجدد و تقييم المنظمه ككل وبعض التخطيطات المستقبليه للمستقل للمنظمه و التوجيه في بعض الاحيان

هوايه و بعض الأحيان ممارسه