Overseeing Quality Management for University of Maryland Upper Chesapeake Health encompassing two campuses: UM- Upper Chesapeake Medical Center and Aberdeen Medical Center Main accomplishment: Gap Analysis and Quality Maturity Assessment. Restructured the team to drive clinical performance. Reviewed processes to remove inefficiencies and increase productivity. Started hospital-wide Quality and Safety initiative to build capacity.

Master of Applied Science in Patient Safety and Healthcare Quality:• 603.702.86 - Quality Improvement Tools • 603.651.86 – Case Studies in Quality and Patient Safety• 312.600.81 – Managing Health Services Organizations• 603.880.86 – Patient Safety and Healthcare Quality integrative Activity

Performance Improvement (PI) Manager is responsible for strategic, organization-wide performance improvement initiatives. Key Achievement:- Designed the Performance Improvement plan by ensuring that data-driven performance management and quality improvement programs are implemented in a manner that aligns with an organization’s overall strategy. - Designed and built Quality, Safety, and Service Tracker that is reviewed by the President to support The Johns Hopkins Hospital in achieving national leadership in those areas.- Partnered with Quality Improvement Team Leaders (QITL) and Clinical Leaders (Vice Chairs for Quality, Physician Advisors) to improve on quality & safety measures and drive positive clinical outcomes through conducting robust clinical quality improvement programs throughout the Johns Hopkins Hospital.- Analyzed and set plan for Improvement on Leapfrog Performance. - Lead the revamp of overall requirements and specifications for Procedure reviews.- Lead the process of Ongoing Provider Professional Evaluation (OPPE) in collaboration with Clinical Analytics team, QI Team Leader, and reported/facilitated OPPE Steering Committee operations. - Support team work among Quality Improvement Specialists and Clinical Auditors.- Prepared presentations for the Medical Board and presented on Quality Outcomes performance.- Redesigned the Onboarding process and oversees the QI Team Leaders onboarding- Covered for the Senior Director of Quality on Sentinel Event Group, and Leadership HR Meeting.

This leadership role entails overseeing, fostering, and supporting the effectiveness of functional Units Quality Improvement teams. Working with senior organizational leaders to commission quality improvement projects, report on results, solve problems, implement organization-wide improvements, and sustain changes.Supporting the Stroke Center PI activities to remain a Comprehensive Stroke Center for Excellent Stroke Care.

Supporting JHH QI department, and Johns Hopkins community Hospitals.Data abstraction EPIC NSQIP. Data Analysis. Routine and ad hoc NSQIP reports to support QI work within the JHH department of surgery, in depth analysis of NSQIP reports for identification of trends in morbidity and mortality.Coach and facilitator for Performance Improvement Projects.Provide feedback and recommendations to correct system defects.

Responsible for developing clinical services for MTM in the MENA region including development of clinical interventions, protocols and programs for chronic diseases and diabetes.Key Accomplishments:• Collaborated on innovative strategic and operational plans that encompassed system requirements, clinical training, clinical program development. • Collaborated on response to first-in-kind Pharmacy Technology/Services Request for Proposal from Ministry of Health, United Arab Emirates* Company Closed

- Projects: FALL, CAUTI, Early Mobilization Program in NeuroSciences - Epic Super User- Lean Six Sigma Green Belt student.- Participated in JC preparedness activities.- Compliance reviews- Nursing Grand Round

Co-Project Manager for the 2nd Wave of Performance Improvements at KAMC-Riyadh (2013-2014)NGHA-IHI Coordinator for Science of Improvement program at KAMC-Riyadh (2011-2012)Facilitator and Coaching for Performance Improvement teams.Accreditation duties: JCI survey, Strategic Improvement Plan.National Guard Health Affairs is one of the premier health care organizations in the Middle East. It is responsible for care to members of the SA National Guard and their dependents.

My role includes evaluation, analysis, training and education,related to quality management and accreditation. These entail performing quality Improvement reviews, drafting policies, analyzing incidents, evaluations of organizational Key performance indicators to ensure consistent quality improvement, educating the organization's staff to promote good quality practices and ensure compliance with all applicable policies and procedures, and preparing the hospital to meet the accreditation requirements of the regulatory agencies, Ministry of Public Health and Joint Commission International.

Main achievement: exceed standards annual performance appraisal. code team member, coordinated the design of online intershift report, contributed to JCI and Magnet activities, Chairperson of the ICU CAUTI - Infection Control Committee