Abby Delmore Email & Phone Number

Seattle, Washington, United States

Manage 140+ clients, including key company accounts, through the use of our Employee Safety Platform. Responsibilities include client onboarding, client retention and engagement, project operations logistics, usage and upsell opportunities, cross functional collaboration, order management, internal SOP development, negotiate renewals and execute product.

KPMG Lakehouse

• Served as a member of the opening team for a new state-of-the-art learning campus for KPMG employees, operated by Hyatt Hotels Corporation, carrying out 5-7 events each month attended by 20 – 800 guests
• Collaborated with an outside planner to navigate facility operations, strategizing meeting/event capacity, event flows, logistics, and contingency plans for successful event execution
• Worked in tandem with multiple internal departments to facilitate the seamless execution of learning classes, meal functions, arrival, and departures (of meeting/event attendees and featured guests)

Seattle

• Promoted to Event Planning Manager with accountability for the scheduling, planning, and execution of multiple, simultaneous corporate and social events of varied sizes, as well as related meeting space and hotel.
• Handled event financials, managing client budgets, and event billing as well as vendor deliverables
• Established a strong rapport with event clients and external partners to facilitate successful event execution
• Personally met with the event contact for a fundraising event to troubleshoot and resolve delayed meal service, following up with compensation to earn the client’s continued trust and a rebooked event for the following.
• Addressed contracted space allocation for an event that violated the fire code, presenting multiple options to replicate the desired guest experience, in addition to a F&B discount for the miscommunication to earn.

Greater Seattle Area

• Supported a team of three Event Planning Managers, carrying out daily tasks including event scheduling and planning, client communication, mail distribution, supply ordering, and reception for a multi-line phone system.
• Accommodated small groups with up to 30 guests, reserving meeting spaces and booking guestrooms

Mercer Island, WA

• Performed administrative and event support tasks including event scheduling and tracking, meeting attendance and minute taking, data entry, mail and phone correspondence, and the management of five email accounts
• Managed day-to-day office operations including, tracking multiple email accounts, client communication, phone system, IT trouble-shooting, mail processing
• Coordinated event logistics to ensure seamless event execution, including vendor management, volunteer coordination, guest registration and check out, and event collateral (sponsor benefits packages, auction.
• Directed all event day volunteers to ensure full coverage for setup, registration, event monitoring, and post-event wrap up

Seattle, WA

Mercer Island, WA

• Assisted in coordination of event logistics including vendors, guest registration and venue
• Auction item data entry via Auction MaestroPro
• Scheduled and managed client meetings, site visits and gala committee meetings

Seattle, WA

• Prepared banquet event orders and floorplans using MeetingMatrix and Delphi software
• Provided onsite service assistance for hotel events including corporate meetings and weddings