Responsibilities:- Coordinated with banks for wire transfers, letters of credit (LCs), and bank guarantees.- Conducted bank reconciliations and managed cash flow to ensure accurate financial reporting.- Handled import documentation, including Form 4 and customs forms, ensuring compliance with regulations.- Supported accounts payable and receivable processes for smooth financial settlements.

I tried hard to offer all my previous experiences in assisting the company's progress and meeting all the required needs, which were as follows: Starting with taking incoming calls from customers and assisting in issuing quotations for the products ordered. While accepting quotes, start issuing electronic invoices and collecting funds. And also, the daily treasury inventory and maintaining the regular inventory of the store.Responsibilities :-• Purchasing the company's products .• pricing them at new prices .• creating quotations .• issuing invoices .• responsible for the company's treasury .• responsible for the financial collection of issued invoices .• responsible for the company's inventory .

- Acquired in-depth knowledge of banking products and services, including various types of accounts and credit/debit cards.- Trained in customer service and reception, effectively presenting banking products and managing customer inquiries.-Gained hands-on experience in banking operations, learning about daily transaction processes and financial procedures.- Attended weekly electronic lectures focused on bank credit, the nature of banking work, and the development of essential soft skills.

Achievements:-I first started working as a trainee to know everything in the accounting major, because of course it is my specialty, and I also worked with excel and word and learned how to raise invoices on the Egyptian Tax Authority website and how to issue electronic invoices and learned how to audit delegates’ accounts and the company’s treasury, as well as how to take stock of stores.Responsibilities :-I was Responsible for issuing electronic invoices for companies and upload them to the Egyptian Tax Authority website so that the total tax for them is calculated, as well as issuing income certificates and submitting a weekly report on companies whose treasury and Store has been reviewed.

-Engaged in three consecutive years of specialized training on Financial Inclusion, Entrepreneurship, and preparing for the Digital Era.-Participated in visits to the three main branches in Smart Village, where I was awarded for creating the best video on financial inclusion.-Delivered a live lecture to peers, presenting and explaining my winning video, which is available on YouTube and LinkedIn.-Enhanced soft skills, including communication, teamwork, and problem-solving, through interactive workshops and training sessions.

I have worked in ATHEEL Contact Center (outsource company) - Vodafone Cash AccountAchievements :- I have worked with Siebel, VAS, CCAT, MoPay, Outlook. learned how to sent a formal mail and making the customer satisfy with a proper way and handle him. also learned how to work with Excel (calculation the limits of the customer wallet, including deposit, withdrawal and sending to other wallets).Responsibilities :-satisfying the customer and submitting the appropriate service request to him including (sending a formal mail to the floor or the administration), and not leaving the customer until his problem or inquire is solved.

I started learning graphic design as a hobby since childhood, I created my own YouTube channel to teach people the arts of graphic design and help them solve problems related to computer software, now I use this talent to help design some minimalist graphics videos to help me in my work.My You Tube channel :- https://youtube.com/@Eladasa