Abdelrahman Eid Email & Phone Number

Egypt

Egypt

Egypt

AI and Machine Learning Program (AI-Pro)

Cairo, Egypt

Cairo, Egypt

Contractor Data Science Specialist at Vodafone Egypt Big Data Academy ProgramNatural Language Processing Use Case. Including:- Multilingual Sentiment Analysis- Semantic Search- Web Scraping- Text Manipulation and Preprocessing- Topic Modelling- Automation and Scripting

Cairo, Egypt

As a Prestige Account Advisor, my role included but was not limited to the following:• Provide timely response to customer inquiries regarding billing, payments, services, technical issues, etc., and all other aspects of customers’ needs.• Handle hard calls, provide creative solutions, and meet the customers’ expectations.• Inform customers of deals and promotions and Handle changes in policies or renewals.• Ranked first as the top achiever in the team for one month.

Cairo, Egypt

OPA is a startup specializing in training services, i.e. sessions, courses, consultations, etc., for petroleum students and professionals. My part-time role as a Business Analyst & Project Coordinator included:• Prepare reports and visualizations related to the courses and sessions conducted.• Create and maintain the customer database.• Extract insights and analyze possible strategies for the ad campaigns on social media, mail, etc

Master Of Science - Ms, Computer Engineering

Postgraduate Diploma, Ai And Machine Learning Engineering

List of Courses: Knowledge Representation & AI History Introduction to Python Probability for Machine Learning Optimization for Data.

Bachelor Of Engineering - Be, Petroleum Engineering, Very Good

Activities and Societies: - Society of Petroleum Engineers Suez University Student Chapter (SPE SU SC) - Human Resources Management (HRM).