- Install and configure computer systems and applications within the company- Respond to customer inquiries and assist in troubleshooting and resolving challenges- Actively update, maintain and monitor all aspects of computer networks- Resolve technical issues related to network interruptions- Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems- Maintain a working log detailed all required system updates, as well as the date of completion- Organize and file documentation pertaining to warranties and instructional guides for computer hardware- Assist management in creating training materials pertaining to computer troubleshooting and usage

-Supporting and maintaining Networks, switching, routeing, VLAN's, DNS, network shares, network storage, file/print service, active directory etc.-Troubleshooting problems.-Diagnose & resolve technical Hardware & software problems.-Manage & troubleshooting end users equipment(printers, computers, scanners, Smartboards, data show).-Manage and maintain Windows servers

In this course, i have learned to explore how organizations are taking the first steps to digital transformation, with how to create a digital workplace to enable employees to communicate and collaborate productively and securely through work. I'm also learned the application of transformative technologies such as Networks, IoT, Artificial Intelligent, Cloud Computing, and Network security as well as the implications of using digitization.

-Check and repair mobiles.-Make sure the mobile problems solved.-Dealing with all problems whether Software or Hardware.-Check all device problems.-Make analysis of all problems and send it to the quality team.-Fix the device in a short time with high quality.-Register all fixing process on the system.-Making fully test to the devices after fixing.-Report to the manager.