- Conducted research and analysis of e-commerce platforms such as Magento, Shopify, and WordPress and selected the appropriate platform that suits the company's needs.- Explored and compared the pricing structures and commissions associated with each platform to calculate the overall cost of website development.- Communicated and negotiated with shipping companies to select the most suitable provider for order fulfillment, considering factors such as delivery schedules and shipping costs.- Engaged with payment gateway providers to integrate various payment methods.- Determined the product catalog to be featured on our website and liaised with manufacturing factories for production and product preparation.- Collaborated with designers to create product designs and develop the overall website layout.- Established product specifications, including materials and dimensions.- Coordinated with design and printing companies to create and print product packaging.- Developed a business plan for order processing and fulfillment.- Added products, wrote compelling content, and uploaded images to the website.- Monitored and tracked orders to ensure timely delivery to customers.- Gathered customer feedback on product quality and delivery experience.

- Set standards, systems, and best practices for new product listings, content creation, and distribution.- Write and edit product content that will be published on Magento- Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.- Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, lookups, etc)- Communicating and contracting with shipping companies and following up on order fulfillment.

- Create, Manage and optimize listings & inventory on Noon, Amazon, and other online marketplaces- Coordinate marketing for all online marketplaces, including promotional opportunities, pricing optimization, content and creation (guides, banners, HTML templates, and email)- Research and identify new marketplaces, including logistical needs and pricing- Review customer feedback and marketplace health, updating processes as needed.- Maintain a detailed understanding of the mechanics of all backend tools, processes and systems- Consistently monitor and understand competitive pricing landscapes

- Strategies and a new procurement system commensurate with the company.- Develop and implement purchasing- Strategies to reduce purchase volume from 101% to 70% to match sales and increase profitability.- Work on improving procurement systems and processes.- Manage daily purchasing activities, supervise staff, and distribute tasks.- Manage supplier relationships and negotiate contracts, prices, schedules, etc.- Maintain supplier database, purchase records, and related documents.- Inventory control to identify and manage inventory needs.- Ensure that all items purchased to meet the required quality standards and specifications.- Training new employees on the procurement process and how to use the procurement system.- Preparing cost estimates and managing budgets.

- Taking inventory of all medication and pharmaceutical supplies.- Processing sales transactions for medications and other pharmaceutical supplies.- Directing all questions relating to prescriptions, health matters, or medications to the pharmacist.- Answer all incoming telephone calls in a professional manner.- Restocking shelves with medications and other pharmaceutical supplies.- Accurately typing and printing out prescription labels.- Attending to emails and messages.