- Eliciting, documenting, and validating business requirements from stakeholders.- Analyzing existing business processes and identifying areas for improvement.- Communicating findings, recommendations, and project updates to stakeholders and executives.- Participating in User Acceptance Testing and validating new processes to meet business requirements.- Developing User Manuals and training users on using the software.

- Running market research and online campaigns- Developing, implementing, and managing social media marketing strategies- Writing marketing copies for various purposes- Generate creative briefs for graphic designers- Collaborating with graphic designers to generate visual creatives in alignment with content strategies