Mohamed Abdelsalam
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Mohamed Abdelsalam Email & Phone Number

Head of Business Operations | MBA-Finance | Experienced Professional in Banking - Fintech - Business Transformation at Semicolon Agency
Location: Dubai, United Arab Emirates 9 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Role
Head of Business Operations | MBA-Finance | Experienced Professional in Banking - Fintech - Business Transformation
Location
Dubai, United Arab Emirates

Who is Mohamed Abdelsalam? Overview

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Mohamed Abdelsalam is listed as Head of Business Operations | MBA-Finance | Experienced Professional in Banking - Fintech - Business Transformation at Semicolon Agency, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Mohamed Abdelsalam.

Mohamed Abdelsalam previously worked as Head of Business Operations at Semicolon Agency and Manager Banking Relations at Lulu International Exchange. Mohamed Abdelsalam holds Master Of Business Administration, Finance Management from Ucam Universidad Católica San Antonio De Murcia.

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Semicolon Agency

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About Mohamed Abdelsalam

Experienced professional with a demonstrated history of working in the banking and technology industry. Skilled in Operational Planning and Execution. Business Transformation Manager with vital abilities in negotiation. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Collaborative leader dedicated to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings.

Current workplace

Mohamed Abdelsalam's current company

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Semicolon Agency
Semicolon Agency
Head of Business Operations | MBA-Finance | Experienced Professional in Banking - Fintech - Business Transformation
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9 roles

Mohamed Abdelsalam work experience

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Head Of Business Operations

Current

Dubai, United Arab Emirates

Responsible for delivering measurable commercial benefits by examining new ways of providing group-wide services and then seeing those through to implementation to realise efficiencies. Specific areas of responsibility include accounting, client onboarding, regulatory reporting, credit control and cash collection and require close coordination with key functions including Finance, IT and Integration.• Engage with leadership in new business development strategy formulation & implementation, process restructuring, financing and deal closure to increase Assets under Management and eliminate unproductive deals.• Designing policies, overseeing customer service and implementing technology solutions.• Oversee expenses and budgeting to help the organization optimize costs and benefits.• Ensure compliance with local and international law.• Managing multinational client accounts and supervising a 7-member team in Business Operations across multiple geographies.• Identify and pursue new business development opportunities to expand the company’s presence in the MENA region.• Hands-on approach over various projects, from RFP to delivery.• Collaborate with global teams to ensure alignment with the company's mission, objectives, and strategic goals.• Networking to drive growth and expand the company’s presence in the region.• Manage and nurture relationships with existing investors, partners, and key stakeholders in the market.

Mar 2024 - Present

Manager Banking Relations

Dubai, United Arab Emirates

• Developed a deep understanding of different markets in the geographic region, identifying potential key stakeholders like Money Transfer Operators (MTOs) and Banks across geographies.• Established banking arrangements for the region-based business requirements• Ensured completion of banking arrangements and related documentation within the target timeline• Negotiated for the best deals/ interest rates with the banks• Ensured optimum cost of funds• Coordinated with the finance function to track and ensure payments to the banks within time• Constantly explore different markets to spot the right market that gives suitable operating returns• Actively look for new corridors for new banking relations that can lower the current cost of funding• Provided assistance as needed to introduce any new service on the operations side.• Responsible for applying and renewing CBUAE licenses for Branches, Head Office and Liaison offices.• Collaborated with C-level executives and stakeholders to develop long-term financial plans.• Performed banking, business administration and financial tasks to guarantee five-star service for clients.• Handled CBUAE complaints within the TAT assigned by the CBUAE.• Adherence to banking covenants for arrangements made with financial institutions.• Provided Banking Solutions to enhance corporate efficiency and day-to-day business needs.

Nov 2022 - Mar 2024

Senior Officer "Team Leader"- Central Operations

United Arab Emirates

• Developed internal trackers to ensure that department activities are processed within TAT.• Ensured BAU was managed in line with bank policy to avoid any risk.• Managed different teams within account opening and account services units and ensured that bank SLAs were met for all assigned activities.• Managed the workflow using available resources without compromising on the risk or SLAs.• Developed quality assurance guidelines for the team and policies, to improve the overall service standards• Worked with the operations head and managers to ensure that individuals under supervision maintained high levels of competency and skills to carry out their roles effectively• Mentored, coached, and helped in developing team member’s skills• Monitored staff attendance, punctuality, and adherence using RAKBANK KPIs standards and tools• One of the dual custodians of the original documents.• Replied to daily queries/escalations/complaints related to the offshore team.• Created BRDs for the operations department "process automation".• Assisted management in all the exceptions for account opening and account services units for WBG and PBG.

Jul 2022 - Nov 2022

Officer - Central Operations

Dubai, United Arab Emirates

Jan 2018 - Jul 2022

Operations Representative

Dubai

Oct 2015 - Dec 2017

Senior Phone Banking Representative

Dubai

Sep 2013 - Sep 2015

Customer Service Representative

Abu Dhabi Emirate, United Arab Emirates

Outsourced by TASC Outsourcing

Mar 2011 - Sep 2013

Senior Customer Service Representative

Ajman, United Arab Emirates

Outsourced by TASC Outsourcing

Feb 2010 - Mar 2011

Networks And Operating Systems Administrator

Alexandria Governorate, Egypt

Aug 2008 - Jan 2010
2 education records

Mohamed Abdelsalam education

FAQ

Frequently asked questions about Mohamed Abdelsalam

Quick answers generated from the profile data available on this page.

What company does Mohamed Abdelsalam work for?

Mohamed Abdelsalam works for Semicolon Agency.

What is Mohamed Abdelsalam's role at Semicolon Agency?

Mohamed Abdelsalam is listed as Head of Business Operations | MBA-Finance | Experienced Professional in Banking - Fintech - Business Transformation at Semicolon Agency.

Where is Mohamed Abdelsalam based?

Mohamed Abdelsalam is based in Dubai, United Arab Emirates while working with Semicolon Agency.

What companies has Mohamed Abdelsalam worked for?

Mohamed Abdelsalam has worked for Semicolon Agency, Lulu International Exchange, Rakbank, National Bank Of Abu Dhabi, and Etisalat.

How can I contact Mohamed Abdelsalam?

You can use AeroLeads to view verified contact signals for Mohamed Abdelsalam at Semicolon Agency, including work email, phone, and LinkedIn data when available.

What schools did Mohamed Abdelsalam attend?

Mohamed Abdelsalam holds Master Of Business Administration, Finance Management from Ucam Universidad Católica San Antonio De Murcia.

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