• Responsible for devising & implementing strategies & policies within the organization to streamline business operations within the clinics branches• Reporting to the business owner, Responsible for negotiating and approving contracts with local suppliers & the Ministry of Health• Abiding by the local regulation laws, health care policies, government mandates to ensure the effective delivery of medical services under the compliance regulations• Direct & implement policies within the clinics, including staff recruitment, quality & safety• Delegate recruitment for medical staff, administrative & executive personnel• Maintain compliancy and standards between in-patient & out-patient rooms• Verify compliance standards with the Ministry of Health, ensure all medical staff abide by the rules and SOP regulations• Seek new technologies and innovative ideas to improve the operations within the clinics, including advanced data analytic, proving customer centric approaches to patients• Utilize financial and analytic skills to lead, monitor and take actions that ensure the clinics/health system's financial stability and long term success• Maintain an organized system of management and control that ensure smooth function of clinics/health system operations, timely accomplishment of goals, and physical, financial, and human resource viability and success.• Manage the functions of the clinics/health system in accordance with the direction set by the Owner• Inform and advise the board of directors/trustees on matters that influence and impact clinics/health system performance• Ensure legal, regulatory and accrediting compliance and represent the clinics/health system in relationships with local, state and federal governing agencies.

• Conduct staff performance reviews, assess needs, cost benefit analysis and other operational strategy assessments.• Manage and improve performance through monitoring, problem resolution, system audits and quality assurance measures.• Summarize, collect and analyze call center trends and data for regular performance reports.• Establish a high standard for productivity, quality and customer service.• Structuring, management and integrity of financial data within the core finance reporting tools.• Perform monthly review of business performance and provide commentary summary on results.• Lead the forecasting process during the year and support the leadership with the required analysis.• High following up and continuous coaching for team members, helping team members reach their full sales potential is the main objective.• Leading more than 40 individuals from different backgrounds.• Establish a clear plan for new staff training, knowledge transition and releasing plan.

• Establish and maintain communication with clients and team members; understand their needs, resolve issues, and meet expectations.• Managing and overseeing branch technical and administrative Personnel (Doctors, Reception, and support staff)• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and keen observations that would impact the bottom line.• Identify the training needs that will equip the staff with fundamental skills and knowledge.• Have a thorough understanding of the various system tools and operational procedures utilized within the program.• Collaborate with stakeholders on a regular basis for changes on promotions and updates.Achievements:• Built strong and effective front desk with highly efficient tracking system, Monitoring CRM closely with dedicated back-office team.• Increased branch revenue by overall 80% of the previous recorded history within 6 months.

-Prepare realistic project schedule using appropriate software such as Primavera.-Prepare competitive bids for new projects.-Calculate Optimal Material requirement, Manpower Requirement for each stage of the project.-Coordinate with the project manager and different departments to ensure good execution of the plan.-Plan for the budget required for the project and monitor expenses as the project is executed.-Create cash flow forecasts for each project.-Collect periodic updates and prepare daily, weekly and monthly updates of the project.-Create variance reports (Schedule Variance and Cost Variance ‑ usually Earned Value Method (EMV) is used for this) at various stages of the project to analyze deviations.-Create Project Closing Reports with continuous improvement.Involved Mega Projects:• Haya Karima infrastructure project in Kafr Eldawar, Beheira Governorate consists of 232,635 M sewage pipes, 12 pump stations and 2 water treatment plants.Contract type: Unit price contract.Project budget: Over 800 Million EGPs• Haya Karima infrastructure project in Hosh Eissa, Beheira Governorate consists of 55,461 M sewage pipes, 9 pump stations and 1 water treatment plant.Contract type: Unit price contract. Project budget: Over 200 Million EGPs

Financial responsible of a budget of 1.2 million EGPs for 12 months.International Volunteer for AIESEC in Ukraine for 6 weeks as Leadership instructor.Head of organizing committee of Global Village event having 130 foreigners as participants, 500 attendees and 5 national sponsors.Head of organizing committee of local conference in Cairo having 150 attendees.Won the best Team Leader Award 2018