Abdullah Algarni Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

Saudi Arabia

Set up operations in regions policies, procedures, guidelines and processes and ensure standardization and abidance by these policies & processes.Manage all aspects of operations and maintenance including day to day operations, preventive & corrective maintenance, security and operations reporting in all TAWAL sites.Manage and oversee third party to ensure commitment and abidance by agreed SLAs and SOPsRepresent TAWAL on regional level with all relevant stakeholders to… Show more Set up operations in regions policies, procedures, guidelines and processes and ensure standardization and abidance by these policies & processes.Manage all aspects of operations and maintenance including day to day operations, preventive & corrective maintenance, security and operations reporting in all TAWAL sites.Manage and oversee third party to ensure commitment and abidance by agreed SLAs and SOPsRepresent TAWAL on regional level with all relevant stakeholders to ensure safeguarding the company’s interests and assets; and apply contingency and corrective measures as required.Accept sites and elements from Network and other relevant stakeholders; execute all operational requirements as deemed necessary.Liaise with all relevant internal and external parties to ensure smooth operations and the efficient use of TAWAL resource across geographies to ensure best utilization, economies of scale and practice standardization.Manage customer requests and emerging needs to ensure smooth and effective operations on a regional level in coordination with TOC & Customer Operations and other stakeholders.Ensure alignment of regional operations and the utilization of TAWAL resources. Show less

Makkah Region

Management responsibilities include the coordination of personnel and processes maintaining continuity of service, quality installation/service delivery, overseeing event project execution, inventory management, Preventive and corrective maintenance execution in a timely fashion.

 Managing the entire Radio Frequency optimization operations inclusive of planning RF, resource forecasting, conducting site analysis and modifying existing network configurations. Monitoring operational status of all cells, identifying technical anomalies and effecting immediate solutions, administering performance tuning and optimization activities to enhance performance of BSS network. Performing site visits, drafting site verification analysis reports, defining network issues… Show more  Managing the entire Radio Frequency optimization operations inclusive of planning RF, resource forecasting, conducting site analysis and modifying existing network configurations. Monitoring operational status of all cells, identifying technical anomalies and effecting immediate solutions, administering performance tuning and optimization activities to enhance performance of BSS network. Performing site visits, drafting site verification analysis reports, defining network issues and providing appropriate recommendations for improving network quality. Reviewing H/W and parameter change requests prepared by the RF engineers for approval, ascertaining all drive test kits are calibrated and fully functional, as well as confirming drive tests are correctly post-processed and passed to the relevant departments. Defining KPIs, drafting reports, overseeing monthly performance and optimization reports generated by the vendors, resolving network design trouble tickets and enabling timely delivery of accurate network performance reports to company departments. Handling customer care operations, evaluating Mobile Traffic Recordings, conducting indoor solution tests and keeping a record of all customer complaints to be followed and ensuring optimal solutions are recommended and implemented correctly on time. Imparting training to staff in areas of optimization, drive test execution and site verification/integration and ensuring all company standards. Show less

 Monitoring main accessibility, retain ability, integrity, mobility, utilization, and availability KPIs including TCH Drop Rate, TCH Blocking Rate, SDCCH Drop Rate, HO Failure for 2G and RRC connection success rate, Call setup success rate, CS/PS Call drop rate, CS/PS congestion, HSPA Call drop rate, HSDPA/R99 throughput and SHO/ RAT HO success rate for 3G and executing requisite measures by analyzing statistics/parameters/alarms and drive test logs. Assessing COWs/NCRs (new… Show more  Monitoring main accessibility, retain ability, integrity, mobility, utilization, and availability KPIs including TCH Drop Rate, TCH Blocking Rate, SDCCH Drop Rate, HO Failure for 2G and RRC connection success rate, Call setup success rate, CS/PS Call drop rate, CS/PS congestion, HSPA Call drop rate, HSDPA/R99 throughput and SHO/ RAT HO success rate for 3G and executing requisite measures by analyzing statistics/parameters/alarms and drive test logs. Assessing COWs/NCRs (new Coverage/Capacity) requests for accuracy, documenting the same and facilitating approval of requests for temporary and permanent solutions to radio network problems. Implementing load balancing/ Handover/ Cell reselection strategies between 900 and 1800 layers, 3G carriers and between 2G and 3G layers, controlling TCH and SDCCH blocking and making efficient use of all available Nokia Siemens Networks Features namely C-BCCH, Advanced Multilayer Handling, FMMS, Directed Retry, Half Rate, CE/Iub expansion etc. for the best utilization of network resources. Directing neighbor optimization and database inconsistency checks for frequency planning parameters, adjacency discrepancies, one-way neighbors, duplicate BCCH-BSIC, missing outer-cell CGI definitions, adjacency alarms etc, for both 2G and 3G. Facilitating provision of CGI data and examining performance and database parameters after re-homing/rebalancing, software upgrades and frequency plan retunes, undertaking necessary actions to solve issues. Responsible for Site Optimization to control antenna foot-print of overshooting cells to reduce overall interference and improve the quality of the network by using Timing Advance statistics, drive tests etc. Recommending Cell Enhancers (band selective or channel selective), Mast Head Amplifiers where it is necessary to improve network quality/performance. Show less

Bachelor'S Degree, Electronic And Communications Engineering

Diploma, Telecommunications Technology/Technician