Abdul Hamid Email & Phone Number

Jakarta, Id

Jakarta Metropolitan Area

Indonesia

Indonesia

• Provides global direction for a corporation or organization by developing short-term and long-term financial and operational goals• Works with other executive colleagues and departmental managers to implement plans and policies throughout the organization• Works with a team of assistants to monitor and track progress toward goals and measure analytics• Analyses the company’s financial statements and other indicators of performance in order to assess standing and financial… Show more • Provides global direction for a corporation or organization by developing short-term and long-term financial and operational goals• Works with other executive colleagues and departmental managers to implement plans and policies throughout the organization• Works with a team of assistants to monitor and track progress toward goals and measure analytics• Analyses the company’s financial statements and other indicators of performance in order to assess standing and financial position• Determines ways to reduce costs, increase revenues, and improve overall company performance• Engages in high-level negotiations to generate lucrative contracts or build beneficial relationships with companies and individuals• Nominates departmental managers and executive staff and advises about other high-level hiring decisions• Updates the company’s executives and board of directors on organizational finances, operations, and progress toward goals• Represents the organization at conferences, meetings, and trade shows or at regional or national offices• Maintains in-depth knowledge of the particular industry and liaises with specialized colleagues for expert advice on financial, legal, and regulatory issues Show less

Greater Jakarta Area, Indonesia

Identify new business opportunities - including new markets, growth areas, trends, customers, products and services

Indonesia

The Field Operations Manager function has the overall responsibility within the Managed Services Organization in relation to Operations and Maintenance of the Network to maintain KPI and SLA compliances to customer. This Management function is very familiar with the Corrective and Preventive Maintenance requirements and also knows the challenge maintaining a high level of network and service quality. This Field Operations Management function is fully responsible to communicate within the… Show more The Field Operations Manager function has the overall responsibility within the Managed Services Organization in relation to Operations and Maintenance of the Network to maintain KPI and SLA compliances to customer. This Management function is very familiar with the Corrective and Preventive Maintenance requirements and also knows the challenge maintaining a high level of network and service quality. This Field Operations Management function is fully responsible to communicate within the Managed Service Organization on the day to day Network update and changes that impact the Network and to maintain the high level of service towards the end user.Field Operations carry out all non-centralized activities, primarily Maintenance & Upgrades and includes functions: Telecom, and; non Telecom functions, e.g. Electro/Mechanical & Site:• Leadership, Management & Employee Motivation of Field Operations organization• Responsible for all Field Teams*• Responsible for Field Operations escalations• Responsible for Field Operations Reporting• Responsible for Field Operations Budgeting• Responsible for physical acceptance of Network & Premises• Ensures Field Operations Tools capability needs• Ensures Field Operations processes and procedures are enforced, regularly reviewed and updated• Ensures Field Operations operational performance levels to SLA/OLA applicable• Supports 3rd Party SLA Management• Liaises with Field Operations subcontractors & 3rd parties• Liaison for escalated Field Operations matters• Undertake special assignments to resolve Network Operations issues• Supports Outage Reporting and takes management of follow-up actions• Provides Field Operations monthly reports to Network Operations Show less

Greater Jakarta Area, Indonesia

Responsible for all KMS Project at South Sumatera, Jabodetabek, Central Java and Bali starting from site acquisition, CME and Telecommunication Implementation (New sites, swaps, upgrades) for multiple telecommunication vendor and operator.

Direct Report to Sales & Marketing VP•Ensure Sales & Marketing standards are implemented and enhanced as clients expectations continue to evolve and change in market place•Drive client satisfaction by providing insigths and actionable recommendations during presentations or business review•Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients•Identify and recommend enhanced and new services that answer… Show more Direct Report to Sales & Marketing VP•Ensure Sales & Marketing standards are implemented and enhanced as clients expectations continue to evolve and change in market place•Drive client satisfaction by providing insigths and actionable recommendations during presentations or business review•Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients•Identify and recommend enhanced and new services that answer clients business needs•Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client•Develop plans to cross sell and introduce new services to current clients•Ensure the services provided to clients are timely and precise according to client business needs and spesifications while meeting the company quality standards •Build and maintain ongoing relationships with the identified key persons within client organization•Attend client planning meetings and contribute by matching MKN Products to client needs•Assist in ensuring adherence to the approved company policies on business conduct/ethics when servicing clients•Achieve revenue, profitability, quality, speed of delivery and productivity targets as assigned•Contribute to overall team plan by generating revenue and/or cost savings ideas•Work across functional business units to support organizational initiatives and business needs•Provide value-added analyses and respond to special requests•Manage data quality issues by overseeing data inquiry process •Ensure effective performance management system is implemented and aligned with company directions in order to recognize desired performance for business advantage•Establish a strong team environment focused on exceeding internal and external client requirement•Address professional development goals and needs of direct reports Show less

Direct Report to BOD, Ericsson Project and Huawei Project• Responsible for all ITC implementation for All Project at Java Area• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements• Manage and report all ITC Activities within assigned zone from ITC Start to ITC BAST acceptance • Manages day to day operational aspects of a project and scope• Reviews deliverables prepared by team before passing to client• Prepare for… Show more Direct Report to BOD, Ericsson Project and Huawei Project• Responsible for all ITC implementation for All Project at Java Area• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements• Manage and report all ITC Activities within assigned zone from ITC Start to ITC BAST acceptance • Manages day to day operational aspects of a project and scope• Reviews deliverables prepared by team before passing to client• Prepare for engagement reviews and quality assurance procedures• Ensures project document are complete, current and stored appropriately• Holds regular status meeting with project team• Effectively communicates relevant project information to superiors• Deliver engaging, informative, well-organized reports• Resolves and/or escalates issues in a timely fashion• Managed day to day client interaction • Sets and manage client expectations• Communicates effectively with client to identify needs and evaluate alternative solutions• Continually seeks opportunities to increase customer satisfaction and deepen client relationship• Motivates team to work together in most efficient manner• Suggest areas for improvement in internal processes along with possible solutions• Leads internal teams/task forces• Approves team member’s time and expenses reports in a conscientious and timely manner• Reviews the status reports of team members and addresses issues as appropriate• Complies with and helps to enforce standard policies and procedures Show less

Direct report to Lemcon Project Manager, NSN Project Manager and Telkomsel Project•Responsible for High Capacity, TRX Upgrades and Swaps for Macro and Micro sites for Telkomsel Project at Area 2•Ensure success of TI implementation and Acceptance for High-Cap, TRX Upgrades and Swaps to achieve targets and acceptance•Ensure Zone TI organization follows process, job descriptions and guide lines included in project plan•Manage, Coordinate and Report all TI activities within assigned… Show more Direct report to Lemcon Project Manager, NSN Project Manager and Telkomsel Project•Responsible for High Capacity, TRX Upgrades and Swaps for Macro and Micro sites for Telkomsel Project at Area 2•Ensure success of TI implementation and Acceptance for High-Cap, TRX Upgrades and Swaps to achieve targets and acceptance•Ensure Zone TI organization follows process, job descriptions and guide lines included in project plan•Manage, Coordinate and Report all TI activities within assigned zone from TI Start to TI BAST Acceptance•Scheduling and reporting day to day TI activities•Evaluate TSSR reports / Site Designs •Checking all SDR from all TI Partners for TI Implementations•Ensure availability of equipment and materials as per planned rollout in close cooperation with NSN Logistics•Support TI Partner Field Managers to ensure they follow processes and scope as agreed in TI contracts with Partners•Ensure QA processes are followed and project KPI target are achieved •Follow up change request for additional works and approve if requested•Ensure TI Milestones are up to date in E-PM and Lemcon Network Tracker all Times•Provide Project weekly, daily forecast when required•Interface with all PSC functions including RIC, Verification and PEC•Evaluate TI partner performance with Lemcon TI Project Manager prior to monthly site allocations Show less

Direct report to BOD, Nokia Project Manager and Lemcon Project Manager• Responsible for all 2G and 3G activities• Provide report to Nokia and Lemcon for all 2G and 3G activities• Design and execute installation schedule to achieve target• Supervise SITAC and CME works to achieve integration target

•Responsible for all BTS and BSC activities•Provide report to Nokia and Lemcon for all BTS and BSC activities•Checking BOQ for New Site, Collocation, Swap BTS, TRX Upgrade, EDGE Activation•Design and execute installation schedule to achieve target •Supervise installation and after installation to ensure customer satisfaction•Supervise activities for New Site (Both Macro and Micro), Collocation, Swap BTS, TRX Upgrade, EDGE Activation, QA, and Troubleshoot for clearing alarms.

•Managed and forced shop attendant in selling products•Forged and maintained excellent relationships with customers especially returning customers•Expanded business area to gain more revenues•Designed and executed sales/marketing strategies•Analyzed and controlled the shop cash flow •Analyzed and controlled daily selling price•Responsible for the product supplies•Supervised sales and after sales activities to ensure customers satisfaction can be achieved