Abdilmajid I. Email & Phone Number

As someone who is transitioning into a career in IT, my primary objective is to leverage my current skills and experience to forge a successful career. I am eager to bring my strong communication, problem-solving skills, and collaborative approach to a team committed to creating innovative and efficient solutions. My focus is on expanding my technical expertise in networking, hardware and software management, and cloud computing. I am looking for an opportunity to join a dynamic IT organization where I can contribute significantly, enhance my skills, and grow my career in alignment with my interests and passions.

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  It Support Trainee

  Jobskillshare - Skills-Based Training

  Jan 2024 - Present

  • Configured, and managed DNS and DHCP servers, ensuring optimal network performance and availability.• Applied network hardening techniques and configured wireless networks to bolster security and performance.• Designed and implemented a test environment using Active Directory for user account management, including the creation and linking of Group Policy Objects (GPOs) and troubleshooting account-related issues.• Configured and managed a test environment using Office 365 for user account management, resolving issues related to email, calendar, and Office 365 accounts.• Executed a Windows 10/11 deployment strategy in a controlled lab environment, following best practices and documentation.• Leveraged various third-party ticketing systems, including ServiceNow and Spiceworks, for efficient issue tracking and resolution.

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  Carleton University

  Economics