Adhere to government regulation when contacting potential covid contactsProviding sympathetic response to individuals whilst also providing professional advice over the phone Using initiative to ease contact worries to alleviate covid-19 concernsWorking as an efficient component in the system to tackle the surge of covid-19 by escalating matter which are deemed necessary

From a masters list of client details, I cross matched the clients banking details to company records· Contacting clients to get an update on payments and ensured invoices were sent. These duties required accuracy, ability to work both as part of a team but also a self-starter who can pick up a distinct task and deliver it fairly independently.· If no details were available contact the supplier to obtain and verify as per standard Procedure. Liaise with senior management where I inform them of any errors within the database.· Used initiative to create a more efficient procedure than the current system highlighting clients with missing information and creating spreadsheets calculating the most cost-effective method of completing the task.