Innovative leader with more than 10 years of strategic-planning with meticulous attention to detail, business expansion and project management experience. Proven bottom-line contributor with a solid record of revenue recovery and cost reduction through process improvement, organizational development and continuous improvement. Committed to operational excellence and best customer experience. Self-motivated team player, persistent in business and daily tasks to achieve quality results. Proven time management, multi-tasking and organizational skills. Superior team leadership capabilities in change management and strong program management skills.