• Conducted detailed risk assessments to evaluate potential threats and vulnerabilities, providing actionable insights to clients.• Led the execution of thorough vulnerability assessments for diverse organizations, identifying and mitigating potential security weaknesses.• Applied technical expertise to assess digital infrastructures, enhancing the overall cybersecurity posture of clients.

• Set up and deployed network equipment (wireless APs and switches) alongside network engineers, enhancing network infrastructure.• Reviewed firewall logs for troubleshooBng issues and recommended changes to firewall rules, increasing network security.• Contributed to larger project efforts such as network device lifecycle management and firmware upgrades, supporting efficient business operations.• Assisted in configuring and upgrading network switches and routers, opBmizing network performance and reducing downBme.

• Conducted comprehensive computer diagnostics utilizing industry-standard tools to pinpoint hardware and software anomalies.• Executed advanced virus and spyware removal methodologies, employing cutting-edge techniques to safeguard clients' systems.• Provided adept technical support and guidance to customers, leveraging a deep understanding of computer systems and architectures through various communication channels, including phone, email, and face-to-face interactions.• Proficiently installed and upgraded operating systems and software applications, meticulously ensuring compatibility and optimal performance.