Abdelrahman Elngar

Abdelrahman Elngar Email and Phone Number

Sr. Desktop Support Engineer @ NAFFCO MISR
Egypt
Abdelrahman Elngar's Location
Egypt, Egypt
Abdelrahman Elngar's Contact Details

Abdelrahman Elngar personal email

Abdelrahman Elngar phone numbers

About Abdelrahman Elngar

I work Sr. Desktop Support Engineer and I try to develop myself.

Abdelrahman Elngar's Current Company Details
NAFFCO MISR

Naffco Misr

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Sr. Desktop Support Engineer
Egypt
Abdelrahman Elngar Work Experience Details
  • Naffco Misr
    Sr. Desktop Support Engineer
    Naffco Misr
    Egypt
  • Naffco Misr
    Sr. Desktop Support Engineer
    Naffco Misr Jun 2015 - Present
    6Th Of October, Al Jizah, Egypt
    • Installing, configuring, and maintaining desktop computers, peripheral equipment, andsoftware within established standards and guidelines.• Providing end-user support, resolving technical issues, and providing technical assistance forall Operating System and workstation applications.• Maintaining an inventory of installed software, managing software licensing, and creatingpolicies and procedures for upgrades.• Configuring and Managing Microsoft Outlook 2007,2010, 2013,… Show more • Installing, configuring, and maintaining desktop computers, peripheral equipment, andsoftware within established standards and guidelines.• Providing end-user support, resolving technical issues, and providing technical assistance forall Operating System and workstation applications.• Maintaining an inventory of installed software, managing software licensing, and creatingpolicies and procedures for upgrades.• Configuring and Managing Microsoft Outlook 2007,2010, 2013, and Office 365.Resolvingissues raised at IT Helpdesk related to desktops, Internet, and printer). Installing andconfiguring VPN (Virtual Private Network) client.• Troubleshooting all standard software and organizational applications and provide a 1st leveltroubleshooting.• Troubleshooting all hardware as well as software issues with permanent solutions.• Backup Email in outlook and delete it from the server.• Public folder backup (daily, weekly & monthly).• CCTV installation and configuration.• CCTV camera backup (Removed HDD after 30 Days).• Coordinating with vendors and managing third-party support relationships Trackingcomputers, devices, peripherals, components, and software licenses.• Shifting PC and Printer.• Cabling and crimping Internet cable.• Managing Firewall (FortiGate).• Managing Server, Virtual Server, and Virtual PC.• Keeping a record of IT Asset (ManageEngine).• Purchasing a Domain for the website and keeping an expiring record. Email Id creation,deletion, and backup in outlook.• Security door lock installation and configuration.• Keep a record of the user’s pc, email password.• Coordinate with ISP for documentation & renewals.• Changing laptop, Desktop, and Server Hardware.• Managing Active Directory, remote server, remote PC).• Configured and troubleshoot Cisco IP phones and SIP trunk.• Configured and troubleshoot Network printer and scanner.• Configured and troubleshoot fingerprint machine (ZK). Show less

Abdelrahman Elngar Skills

Microsoft Office Project Management Customer Service Project Planning Research Teamwork Team Management Program Management Troubleshooting Networking It Incharge Network Engineering English Arabic Windows Engineering Computer Science Technical Support Problem Solving Desktop Computers Operating Systems

Abdelrahman Elngar Education Details

  • Hiet Egypt
    Hiet Egypt
    Computer Science

Frequently Asked Questions about Abdelrahman Elngar

What company does Abdelrahman Elngar work for?

Abdelrahman Elngar works for Naffco Misr

What is Abdelrahman Elngar's role at the current company?

Abdelrahman Elngar's current role is Sr. Desktop Support Engineer.

What is Abdelrahman Elngar's email address?

Abdelrahman Elngar's email address is ab****@****ail.com

What is Abdelrahman Elngar's direct phone number?

Abdelrahman Elngar's direct phone number is +2012774*****

What schools did Abdelrahman Elngar attend?

Abdelrahman Elngar attended Hiet Egypt.

What skills is Abdelrahman Elngar known for?

Abdelrahman Elngar has skills like Microsoft Office, Project Management, Customer Service, Project Planning, Research, Teamwork, Team Management, Program Management, Troubleshooting, Networking, It Incharge, Network Engineering.

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