Abdo Ragheb Email & Phone Number

Abu Dhabi

• Provide first-line/second-line technical support to major clients in Middle East and Gulf region (Key financial institutions and Banks) covering: Sybase Adaptive Server Enterprise (ASE 12.x, 15.x, 16.x), Sybase.
• Owning and handling incoming technical issues and inquiries from customers; maintaining - on a daily basis - a personal queue of ongoing customer issues until resolution
• Providing… Show more
• Providing after-hours support and weekend support - if required -
• Installing/upgrading, configuring, monitoring and tuning Sybase Database systems
• Conducting Databases and Replication solutions trainings (Fast track to Replication Server, Fast track to ASE, Sybase Adaptive Server Anywhere, Performance and tuning Configuring Adaptive Server Enterprise)Onsite.

Jal El Dib Beirut Lebanon

Byblos bank: Development of e-banking and call center Applications for Byblos Bank. (Java, Siebel essential CRM, workshop upgrade Siebel essential 7.5 to 8.0). Support Steria application 24/24. Upgrading the Oracle database from 9i to 10g.Analysis of CIS internal application (Stock Management): Database creation using SQL server 2000.Oracle Database 10g.

Beirut Lebanon Furn El Chebak

www.elnachra.com: Analyst and developer of elnachra web Application. (HTML, PHP, javascript, database administration PostgreSQL).May 2004 till April 2007 G.P.C.S(General Programming & Computer Solution) GAP, TOP JUS, BETD: Analyst and developer of Accounting and Stock Application. (VB6.0, Crystal Report, database administration SQL Server 2000).

Computer Engineer

Lebanese Baccalaureate - Elementary Math Option