Abdo Al Feghaly Email & Phone Number

Doha, Qatar

• Reported market trends and participated in setting market penetration strategies
• Set yearly budgets, forecasts and pipelines with monthly reporting to the higher management on the financial performance
• Provided mentoring to colleagues who recently joined the team
• Managed with a team of 2 senior associates 3 big transformation projects at an approximate total value of 3 million USD with the Government of Qatar

Doha, Qatar

• Contributed to an increase of 25% on the overall revenue
• Completed market and competitors analysis
• Established and maintained strong relationships with clients from different segments(Government, Oil and Gas, Investment firm, Real estate and financial institutions)
• Identified new potential clients
• Successfully collaborated with other lines of services within PwC Qatar and builtcompelling solutions to clients
• Shared monthly reports to higher management on the… Show more

Muscat, Masqaţ, Oman

• Moved to a B2B role in Muscat Oman
• Managed the sales of the IFRS Update seminar for Muscat and Qatar
• Conduct market analysis and competition reports
• Generated leads through different marketing channels: Networking, client referralsand cold calling
• Identified and prospected potential clients
• Conducted Presentations and showcased the different types of training offeredand the value of up skilling

Beirut District, Lebanon

• Successfully launched a series of 6 VAT courses in Saudi Arabia
• Successfully launched with the support from the UAE management the professional qualifications programs (CIPD and CMA) in Saudi Arabia
• Created competitors analysis in the professional qualification courses for Riyadh
• Generated sales leads through different channels: Cold calling and digital marketing
• Managed the sales of the yearly IFRS updates for Lebanon and Saudi Arabia
• Worked as part of a remote team… Show more

Beirut

• Sell both hotels products and services using up-selling and suggestive selling techniques.
• Promote the Hotel’s (and IHG generally) products and services.
• Maintain a high level of product and service knowledge about all IHG Hotels in the region.
• Develop and maintain a regular pattern of sales call.
• Liaise with Front Office Manager or Finance and Business Support Manager for all reservations requiring credit approval
• Maintain knowledge of special rates/ offers/… Show more

Beirut, Beirut Governorate, Lebanon

• Guest complaints handling and negotiations
• Planned the daily operation of the front desk and set the team’s weekly schedules
• Assumed the role of the front office training ambassador
• Worked on increasing customers loyalty recognition by standardizing the check inand check out scripts
• On boarded new joiners and set on the job training plans for them

Beirut, Beirut Governorate, Lebanon

• Perform daily reception tasks such as check ins and check outs
• Rooms reservations and allocations
• Rooms upselling and membership selling
• Billing and cash handling
• Guest loyalty recognition

Beirut, Beirut Governorate, Lebanon

• Planning projects to increase guest service satisfaction
• Worked with the marketing team and updated the Beirut map with the newest attractions
• With the support of the Chief Concierge worked on setting new operation proceduresfor the different tasks completed by the concierge team
• Overlooked the newspaper distribution to the hotel’s guests and preparing monthlyprojects

Beirut, Beirut Governorate, Lebanon

• Organizing touristic trips to hotel guests across Lebanon
• Assist guests with their travel arrangements
• Organize clients airport pickups and drop offs
• Promoted the different hotel services to hotel guests
• Helped the hotel guests with restaurants recommendations and reservations