Abdo Moussa Email & Phone Number

United Arab Emirates

•Manage and develops appropriate supply chain strategies to maximize company resources and customer satisfaction at the lowest possible cost.•Lead the supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).•Direct and coordinates supply chain functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of company resources and customer satisfaction.•Develop demand planning (operational forecasts) at multiple levels.•Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.•Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.•Interact with sales, marketing, and customer finance to understand demand forecast drivers.• Plan, manage, and coordinate all activities related to the sourcing and procurement of necessary company inventory needed to meet the evolving levels of product demand.•Negotiate prices and terms with suppliers, vendors, and freight forwarders.•Maintain strong relationships with existing Italian, French, Chinese and local suppliers as well as evaluating new and potential suppliers. •Monitor supplier performance to assess ability to meet quality and delivery requirements, along with forecasts and quotas to identify changes or to determine their effect on supply chain activities.•Manage the demand, supply and distribution requirements planning processes to ensure all service level and financial metrics are achieved.•Manage warehouse, and logistics teams to determine and set up supply chain strategies.•Coordinate directly with sales teams to determine demand forecasts and most cost-effective inventory levels at warehouse and points of sale as well as distribution solutions to meet customer’s demand.

Beirut, Beirut Governorate, Lebanon

• Reviewed and updated supply chain practices in accordance with new environmental policies, standards, regulations, or laws.• Implemented the terms of prices negotiation with suppliers, vendors, and freight forwarders.• Monitored supplier performance to assess ability to meet quality and delivery requirements, along with forecasts and quotas to identify changes or to determine their effect on supply chain activities.• Handled negotiation with suppliers and ensured the best quality / price ratio process improvement is attained.• Ensured good communications with insurance company, forwarders, clearing agent, regulatory and customs to have proper monitoring of shipping and clearance. • Implemented the demand, supply and distribution requirements planning processes to ensure all service level and financial metrics are achieved.• Maintained strong relationships with existing suppliers as well as evaluated new and potential suppliers. • Re-evaluated the supply chain operations including monitoring receiving, storing, invoicing, preparation & distribution of invoices and returned products.• Ensured the full implementation of SOP in all existing warehouses activities with the daily control of distribution policies and procedures, in terms of achieving the Goods Storage and Distribution practices.• Analyzed and updated the SOPs and developed new modules according to the company’s and Group needs, on short medium and long terms • Monitored the employee’s performance and time management to implement new procedures to optimize the stuff productivity.• Prepared the management required reports, as employee’s achievements, performance appraisal, inventories, and other reports.• Updated transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.• Analyzed inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.

Beirut, Beirut Governorate, Lebanon

• Managed supply chain operations that involve ordering, purchasing receiving, storage, preparation, distribution, handling returned products and to develop SSO modules that include the needs of the group on short, medium, and long term.• Followed up with suppliers and governmental bodies as MOH, regarding new products registration. • Developed, implemented, and reviewed appropriate action plans based on the findings of the initial assessment to improve the existing warehouses facilities, processes, and services.• Ensured the full implementation of SOP in all existing warehouses activities with the daily control of distribution policies and procedures, in terms of achieving the Goods Storage and Distribution practices • Followed up and scheduled the daily invoices delivery operation to all our customers (trucks loading and routing) along with the control of the delivery timelines to match with company procedures.• Monitored the driver performance and time management to get the maximum client’s satisfaction ratio and implemented new procedures to optimize the distribution procedures.• Inspected physical conditions of warehouses and offices in different locations, vehicle fleets and equipment, maintenance, repair, or replacement, as necessary.• Developed and implemented the best strategy that includes logistics procedures and practices to accommodate the growth of the business, plan, direct and supervise the receiving, storage, orders, preparation, and distribution operations.• Evaluated and selected information or other technology solutions to improve tracking and reporting of materials or products distribution, storage, or inventory

Doha, Qatar

• Controlled received items, issued supplies, equipment, and compiled records of supply transactions to all outlets, as per F&B requirements and needs• Handled Warehouse supplies and equipment in storerooms, controlled inventories of supplies and equipment’s at the end of each Month. • Managed receiving of merchandise and managed the good storage in all available stores • Assisted Kitchen chefs in needed inquiries regarding the stock availability in the warehouse and highlighting the nearest expiry dates to be used directly. • Issued all local and external purchasing files and needs. • Maintained standard of health and safety hygienic atmosphere in all environments in the workplaces

Beirut Governorate, Lebanon

• Managed purchasing activities done with different suppliers, all kinds of food, household items and electric piece of equipment depending on procurement processes and SOPs, negotiated the best offers and prices at all levels.• Supervised selling and customer service activities along with staff competence in different areas, to optimize and sustain sales performance, profitability, and customer satisfaction.• Planed the shop merchandising, layout, and customer traffic flow to maximize sales, as well as customer satisfaction, appearance, image, and ergonomics for customer.• Managed cash and payment systems in accordance with company procedures and policies, always with staff and customer safety as the uppermost priority.• Handled employee motivation and training initiatives as per company policies and ensured relevant HR procedures are followed (evaluation, discipline, and complaint etc...).