Abdo Sherif Email & Phone Number

Egypt

Being the main contact point between my clients and Bosta.Orchestrating internal resources to support each client with what is needed to achieve their business goals. (After learning about their challenges, customers, and market position).That's in order to maintain our strategic partnership with them, ensuring there is mutual value created on a monthly basis.

United Arab Emirates

Dealing with many business clients in a very short time regarding their contracts, bills, technical problems, or any information that makes them more digitally enabled businesses.Maintaining a long-term relationship with our clients. Even if all they need is a simple request, we use follow-ups to ensure that their experience is smooth and satisfying.I never hesitated to escalate any case when solving their problem was out of my hands, or when I felt that a client was not… Show more Dealing with many business clients in a very short time regarding their contracts, bills, technical problems, or any information that makes them more digitally enabled businesses.Maintaining a long-term relationship with our clients. Even if all they need is a simple request, we use follow-ups to ensure that their experience is smooth and satisfying.I never hesitated to escalate any case when solving their problem was out of my hands, or when I felt that a client was not satisfied with the available solution.That led to gaining promoters (NPS) and calls of gratitude to my manager. Show less

While working with a great team on a multiple game changing projects, in a market full of opportunities, I was responsible for:• Making the early experiments of a new business direction.• Gathering qualitative feedback directly from potential clients.• Making the early trials (manually), selling to new clients, spotting every challenge we faced during a complete process cycle. Suggesting, then testing improvements.• Supporting the management with feedback from a business… Show more While working with a great team on a multiple game changing projects, in a market full of opportunities, I was responsible for:• Making the early experiments of a new business direction.• Gathering qualitative feedback directly from potential clients.• Making the early trials (manually), selling to new clients, spotting every challenge we faced during a complete process cycle. Suggesting, then testing improvements.• Supporting the management with feedback from a business point of view. During work, I made sure every move I took was aligned with Chefaa's core values, and with the overarching business strategy.It was an exciting, and inspiring journey! Show less

It was a voluntary project for marketing students to provide them with the experiences that anyone should/may go through while building a business. I was selected to be the project manager.Some of the skills/experiences they have gained are: • Online collaboration while working in small and larger groups.• Using secondary and primary research techniques, qualitative and quantitative data to spot points of pain a group of people have, and to come up with the relief- a… Show more It was a voluntary project for marketing students to provide them with the experiences that anyone should/may go through while building a business. I was selected to be the project manager.Some of the skills/experiences they have gained are: • Online collaboration while working in small and larger groups.• Using secondary and primary research techniques, qualitative and quantitative data to spot points of pain a group of people have, and to come up with the relief- a potential solution for an existing problem.• Becoming more familiar with the entrepreneurship ecosystem in Egypt.• A number of essential interpersonal skills.Mentored by Prof. Hala Enaba, head of Marketing department, FoC CU. Show less

Egypt

I was responsible for:- Doing meetings with advertising agencies and clients.- Managing photo shoots (making detailed project plan and leading the team).- Delivering photos for advertising use.

Cairo Governorate, Egypt

Business Administration And Management

Professional Certificate, Strategic Management

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Tennis, Student Activities and NGOs Courses: Organisational Behaviour , Marketing Management , Consumer.