Abdul Adil Email & Phone Number

Dubai, United Arab Emirates

• Explained technical information in clear terms to non-technical individuals to promote better understanding.• Served as primary point of contact for support relating to owned solutions and products.• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Dubai, United Arab Emirates

• Acted as a team leader in group projects, delegating tasks and providing feedback.• Identified issues, analyzed information and provided solutions to problems.• Used critical thinking to break down problems, evaluate solutions and make decisions.• Delivered services to customer locations within specific timeframes.

United Arab Emirates

• Supported implementation of warehouse management system software applications to enable centralized management of tasks.• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.• Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Dubai, United Arab Emirates

• Coordinated with cross-functional teams to resolve project issues and mitigate risks.• Coordinated material procurement and required services for projects within budget requirements.• Performed network security design and integration duties.• Implemented and maintained virtual private networks.

United Arab Emirates

• Led server infrastructure development, quality assurance, staging and production systems.• Installed and configured network printers and other peripheral devices.• Resolved issues and escalated problems with knowledgeable support and quality service.

United Arab Emirates

• Monitored networks and network devices to resolve technical problems quickly.• Identified and resolved network congestion issues and bottlenecks.• Evaluated software products to determine compatibility with existing systems.• Maintained flexible schedule and responded to after-hours and weekend emergencies.

United Arab Emirates

• Monitored networks and network devices to resolve technical problems quickly.• Identified and resolved network congestion issues and bottlenecks.• Evaluated software products to determine compatibility with existing systems.• Maintained flexible schedule and responded to after-hours and weekend emergencies.

Thrissur,Kerala,India

• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.• Coordinated with other engineers to evaluate and improve software and hardware interfaces.• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.• Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.