Abdul Adil Email & Phone Number

Dubai, United Arab Emirates

• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Served as primary point of contact for support relating to owned solutions and products.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Dubai, United Arab Emirates

• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Identified issues, analyzed information and provided solutions to problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delivered services to customer locations within specific timeframes.

United Arab Emirates

• Supported implementation of warehouse management system software applications to enable centralized management of tasks.
• Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
• Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Dubai, United Arab Emirates

• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Coordinated material procurement and required services for projects within budget requirements.
• Performed network security design and integration duties.
• Implemented and maintained virtual private networks.

United Arab Emirates

• Led server infrastructure development, quality assurance, staging and production systems.
• Installed and configured network printers and other peripheral devices.
• Resolved issues and escalated problems with knowledgeable support and quality service.

United Arab Emirates

• Monitored networks and network devices to resolve technical problems quickly.
• Identified and resolved network congestion issues and bottlenecks.
• Evaluated software products to determine compatibility with existing systems.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.

United Arab Emirates

• Monitored networks and network devices to resolve technical problems quickly.
• Identified and resolved network congestion issues and bottlenecks.
• Evaluated software products to determine compatibility with existing systems.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.

Thrissur, Kerala, India

• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Coordinated with other engineers to evaluate and improve software and hardware interfaces.
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.