Worked as a field engineer contractor under a Johnson & Johnson client Axiom Technologies. Entered a network server cage, uploaded and upgraded systems, rebooted or shut down systems that were experiencing technical difficulties, and installed and removed switches, routers, firewalls, and hard drives. Also worked with a ticketing system called Solar Winds, along with other applications for cellphone configuration (Ringcentral), camera configuration and monitoring, etc.

Worked on a team of 5 other IT members. Work included management, triage and remediation of Help Desk tickets related to Tier 1 support involving managing cameras, printer servers, user systems (Windows 10 mostly with some Linux, Apple), Account Creation/Management, system performance, and User maintenance. Lead the support of all MD regional area offices (Waldorf, Annapolis, Beltsville); support of email domain configuration.

Worked on AI and Machine Learning with Data Robot and Paxata in AWS to support a government customer computer vision project. Built training sets to support feature training for CV algorithms. Also worked on DevOps tasks to support automation for these pipelines.