As the Director of DLI Training, I oversee the operations and quality of a registered training organization that provides vocational education and training in various fields, such as business, IT, and telecommunications. I have more than 4 years of experience in this role, and I am also a Telecommunications Technician with 3 years of experience in installing, maintaining, and repairing various types of communication systems and equipment. I am currently pursuing a Bachelor of Business Administration at the University of Technology Sydney, and I have a Diploma of IT Network Engineering from the Australian College of Theology. My skills include RTO management, business administration, IT network engineering, and telecommunications. My core competencies are leadership, communication, problem-solving, and innovation. My mission is to provide high-quality and accessible education and training to learners from diverse backgrounds and needs, and to help them achieve their personal and professional goals. My field of expertise is the intersection of business, IT, and telecommunications, and I am passionate about learning and applying new technologies and trends in this dynamic and fast-growing industry. My values and goals are to uphold excellence, integrity, and customer satisfaction in everything I do.