Senior Operations Manager
Current● Revamped the supply chain management system, resulting in a 30% reduction in lead time and a decrease of 850K per year in inventory costs.● Implemented a sales training program for new hires, resulting in a 17% increase in sales productivity and a decrease of 10% turnover rate within the first year.● Developed and executed cost-saving initiative across all departments resulting in an annual savings of $2M while maintaining safety and quality standards. ● Partnered with factory ownership to review productivity KPIs, identify bottlenecks in performance, and implement solutions to those delays yielding a 14% increase in customer satisfaction.● Supported owners with critical administrative and operations task including scheduling staff, monitoring inventory, and receiving shipments.● Spearheaded the successful implementation of a cutting-edge cloud based ERP system, driving operational efficiency and streamlining processes across all departments.