1) Reporting to the VP Global Operations in terms of work assigned to the team.2) Responsible for assigning task within the team (4 member in the team).3) Teams time management.4) Preparing Monthly Billing for Chargeable customers.5) To ensure the intime delivery of all the service reports (Monthly / Quarterly / Yearly) by the team.6) To ensure the quality of work within the team.7) Define process for Service improvement and Quality of work within the team.8) To update management by preparing daily / weekly activity tracker of the team. 9) To ensure all received emails to the team are responded within their SLA / TAT.10) Drafting and Preparing Service and MIS Reports (Data Collection, Compiling, Preparing presentation and Excel data sheet).11) Assisting Managers in their Project activities, Service Request, Service Reports and in their day to day activities.12) Co-ordination between other departments of the company. 13) Attending Meeting and Training for enhancement of Job Knowledge and Process.14) Asset Management – to keep the Asset information updated.

Designation: Site Collection AdministratorResponsibilities:• Supporting users across UK for questions and issues in the Sharepoint database• Monitoring the group mailbox• Taking ownership and acknowledging requests received through emails• Completing requests according to the SLA• Updating the NMC inventory database with records of inventory data• Granting access to users for the Sharepoint site, after getting approval• Updating the Sharepoint database and keeping it available for users• Maintaining quality standards of UKIMEA hub for all tasks assigned• Updating the Sharepoint database upon client request• Documenting daily and backup activities of the Sharepoint database

Responsibilities:• Reporting the daily activities of the Sales team to the Vice President• Coordinating with various departments for various activities of the Sales team• Preparing inward / outward correspondence, office filing, and documentation• Preparing and submitting tenders• Preparing quotations and Profoma invoices• Preparing sales order forms• Following up with customers for payment/TDS certificates• Preparing MIS reports for collection and outstanding payments

Responsibilities:• Reporting General Manager for handling the Annual Maintenance Contract Department .• Preparing inward / outward correspondence, office filing, and documentation• Attending customer calls for any enquiries for AMC • Preparing quotations, AMC contract documents, and Profoma invoices• Preparing, submitting, and opening tenders• Coordinating among various departments in the organization• Maintaining record for billing and renewal of AMC contracts • Following up with customers for payment/TDS certificates• Preparing MIS reports for collection and outstanding payments• Maintaining installation certificate records for warranty renewals• Maintaining data and annual collection reports for AMC customers