Abdul Bakhtiar Email & Phone Number

Montreal, Quebec, Canada

IT Technician Level II Troubleshoot server and workstation ( mostly PC-based) general hardware and software problems Address issues with network server connectivity permissions issues, name resolution problems and other network related problemsAnswering calls from clients regarding different problems such as Email, VPN, Internet, Printer, computer, internet, and troubleshoots application Sage, Acomba, AvantageProblem solving and make a decision and managing inventory all IT Equipment Assembly & re-assembly all kinds of computers & installation and configurations, Troubleshooting Image / configure new desktop and laptops for new employees and as part of our customers PC refresh cycles.& perform the installation, configuration and maintenance of all equipment printersGather customer’s information and determine the issue by evaluating and analyzing the symptoms Training end user for the new operation systems and application such as office 365 & VPN Configure and maintain all aspects of a windows Server / Desktop operating environment including Active Directory, Certificate Services. Group Policy, DNS, Replication

Montreal, Canada Area

Manage and optimize server administration windows domain, Active Directory and GPO Assembly and re-assembly all kinds of printer & installation and configurations, Troubleshooting Administer WSUS for updates take action on alert action and Manage Citrix, XEN server Configure Cisco router, Switch, Firewall and VLANs protocol and routing, ACL’s AOS SNMPDiagnose and troubleshooting hardware and software issue in windows 7/XP environmentProvide technical support internal and external clients via e-mail and over the phoneInstall, configure and carry maintenance of Windows 2012 serverCreate user profiles and define access rights for usersPrepare daily activities to IT Manager

Montreal, Canada Area

windows deployment services migration From XP to Windows 7mage / configure new desktop and laptops for new employees and as part of your customers PC refresh cycles.& perform the installation, configuration and maintenance of all equipment printersMigrating windows from XP and to window 7 Training end user for the new operation systems and application such as office 365 & VPNConfigure and maintain all aspects of a windows Server / Desktop operating environment including Active Directory, Certificate Services. Group Policy, DNS, Replication etc.

Karachi Pakistan

Configure Domain server & provide technical support to IT departmentConfigure Routers Firewall & install, administer and upgrade network operating system Configuring machines in users homes or in remote office sites and enabling these machines to connect over telephone lines to our networkSchedule and plan daily backups and recover data when necessaryPerform troubleshooting for PC hardware & software remotely Configure access points from the main office to branch Install VSAT & Planned and designed network cablingPrepare daily and monthly reports to IT Director Present team’s activities to IT Manager Install, configure and carry maintenance of Windows 2003 server

Computer Science

Computer Science, System, Networking, And Lan/Wan Management/Manager

Activities and Societies: Hockey and footballDoing my computer science diploma

Mcse, Computer/Information Technology Administration And Management, A+

Activities and Societies: TeamExam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment Exam 70-291: Implementing.