To be prompt, efficient and effective in providing technical support and maintenance to the entire hotel’s automated systems and machines • Be charming by being approachable, having confidence and showing respect.• Assist the Technology Department / Hotel to maximize the business value and Hotel Revenues from the effective and efficient use of Information Technology in the Hotel by ensuring the Hotel Computer Systems are installed and operating according to company standards, policy and procedures.To be well versed in the following:• Property Management Systems.• Back Office Accounting System.• Point of Sales System.• All Microsoft operating systems.• Sales & Catering System.• Hotel Inventory System.• E-Mail System.• Electronic Key System.• PABX Programming.• Call Accounting System.• Voice Mail Programming.• In-Room Entertainment Programming.• Payroll Personnel Timekeeping.• Building Management Systems (Not the day-to-day running).• HSIA.• Database.

To be prompt, efficient and effective in providing technical support and maintenance to the entire hotel’s automated systems and machines • Be charming by being approachable, having confidence and showing respect.• Manage the Technology Department / Hotel to maximize the business value and Hotel Revenues from the effective and efficient use of Information Technology in the Hotel by ensuring the Hotel Computer Systems are installed and operating according to company standards, policy and procedures.To be well versed in the following:• Property Management Systems.• Back Office Accounting System.• Point of Sales System.• All Microsoft operating systems.• Sales & Catering System.• Hotel Inventory System.• E-Mail System.• Electronic Key System.• PABX Programming.• Call Accounting System.• Voice Mail Programming.• In-Room Entertainment Programming.• Payroll Personnel Timekeeping.• Building Management Systems (Not the day-to-day running).• HSIA.• Database.

Fully Responsible for the IT Department as i was the only person.