Manage servers, share points, domain, firewalls, VPN connections, users and e-mails, and internet policy.Monitor ITIL based IT Service ticketing system and perform infrastructure related tasks as per the assigned tickets.Installation and administration of Windows Server 2016 and 2019 and configure AD Domain, DHCP, DNS, and Group policy in BIMTEC, JEC and its sites.Work with infrastructure team members to implement/execute change requestsCoordinate with client service team and application support team to resolve the technical issues.Document all the infrastructure projects and task and submit the report to Infrastructure Manager.Maintain the companies network infrastructure by physically inspecting environment and using provided toolsPerform scheduled server Backup using Windows server backup and IBM Tape Library and restorationConfiguring and Managing the Firewalls like Sophos XG, SonicWALL, FortiGate and Juniper for the sites and Data centerMonitoring and Managing office365 Email system and perform mailbox management using PowerShell and GUIManage Avaya IP Office 500 v2 and configure Avaya IP Phones for the UsersConfigure and Manage Hyper-V host servers and create and manage VMs as per the requirement.Perform all administration tasks in Microsoft Azure Cloud such as creation, deletion, maintenance, and monitoring of VMs, Storage, and Network resources.Monitor TrendMicro Email Security System and configure policies and exceptionsManage Antivirus systems TrendMicro and Bitdefender Cloud and configure polices as per the requirement

· Install PCs, wireless network and network cabling.· Deploy Local Area network Connection via wired and wireless.· Monitoring of network performance and connectivity.· Troubleshoot and Repair computer equipment and other networking devices and peripherals.· Provide Technical Support and assistance to the clients.· Ensure all computer equipment such as servers, workstations, printers, and other devices are working properly and in good condition.· Perform regular system patches and updates, preventive maintenance and back-ups to ensure their operational reliability and fast recovery from hardware or software failures, System and Network policies for safeguarding all IT resources and data (Group Policies, Firewalls, etc)· Inventory of all IT Hardware and Software.

Plan and support network and computing infrastructure.Maintain network services equipment and devices.Maintenance of Domain controller and thin client-server.Maintain DHCP Server,Troubleshooting of LAN, Installing, configuring, and administrating Microsoft Windows 7, 8.1, and 10. Installation, Managing, and maintaining of Microsoft Windows Server 2012 R2 and Network Interfaces.Perform troubleshooting analysis of server, workstations, and associated system.Installation of VM's (Oracle, VM ware workstation) and configuration of machines.Manage all system backup and restore protocol. Proving level support services related to web, mail, DNS, etc.Installation and Troubleshooting of zero client Configuration of IP CamerasConfiguration and maintenance of Microsoft Windows Server R2 server and terminal serverConfiguration of the domain controller and active directories with profile management.

Around 1 years of IT experience as a IT Administrator/Support Engineer.Monitoring and Configuration, installation, and deployment of IT hardware software. Maintaining computer systems and networks. Windows 10 Office 365/Exchange, Apple and android devices.Institute protocols for the use of IT across departments and projects.Training students and staff about implementation of new technologies, innovations and ICT equipments.Implementation of applications to control and monitor network traffic and internet safety for the entire organization.Managing user permissions, email, anti-virus, anti-spam.Experience in setting up new users' accounts and profiles and dealing with password issues;Experience in providing technical support across the organisation, in person or over the phoneHands on experience on support for all mobile devices throughout the organization.Experience in accurately updating Service Desk ticketing system and Asset RegisterExperience in maintaining detailed trouble tickets, escalating issues accordingly and keeping a consistent channel of communication open with customer(s) and other IT team members during escalations.Experience with W2008/W2012 Server Administration including Active Directory (setting policies, building machines). Experience with Remote Administration ToolsManaging all system back-up and restore protocol, hardware procurement, and asset management.Basic Networking (VPN, connectivity, firewall installs, switch management, cabling)Basic firewall setup and configuration.Network switch and server room cable management.Resolve backup issues and perform restore testing. Proven ability to operate in high-pressure situations, successfully handle multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalismWillingness to adapt to any organizational structure and culture to help build relationships with key groups.