Abdul Basit
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Abdul Basit Email & Phone Number

Don't say "can't" before trying to do it. at iStore iSend
Location: Jakarta, Indonesia 5 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
iStore iSend
Role
Don't say "can't" before trying to do it.
Location
Jakarta, Indonesia
Company size
74 employees

Who is Abdul Basit? Overview

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Quick answer

Abdul Basit is listed as Don't say "can't" before trying to do it. at iStore iSend, a with 74 employees, based in Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Abdul Basit.

Abdul Basit previously worked as Customer Service Representative at Istore Isend and Customer Service Agent at Transcosmos Indonesia (Official). Abdul Basit holds Gelar Sarjana, Computer Engineering, 3,18 from Universitas Pamulang.

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Email format at iStore iSend

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iStore iSend

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Profile bio

About Abdul Basit

Berbekal pengalaman selama 5-6 tahun di E-commerce, saya banyak belajar tentang melayani customer dengan baik. Sebagai Customer Service, saya yakin bahwa pelayanan dan kepuasan pelanggan adalah prioritas yang utama agar konsumen happy dan berbelanja kembali. Oleh karena itu, saya selalu mendahulukan pelanggan seperti membalas komplain, by chat atau by phone.Tugas saya sebagai Customer Service Representatif yaitu melayani konsumen serta memberikan informasi yang jelas mengenai product, promo yang sedang berjalan yang ditanyakan melalui chat. Apabila ada keluhan dari konsumen, saya langsung cek pangkal masalahnya kemudian memberikan solusi sesimple dan secepat mungkin sehingga cepat terselesaikan.Di perusahaan e-commerce juga saya terhubung dengan bagian ekspedisi, warehouse, promosi yang ditawarkan agar tidak salah dalam memberikan informasi pada konsumen.

Current workplace

Abdul Basit's current company

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iStore iSend
Istore Isend
Don't say "can't" before trying to do it.
puchong batu dua belas, selangor, malaysia
Website
istoreisend.com
Employees
74
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Company profile
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5 roles

Abdul Basit work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Current
Istore Isend

Jakarta Raya, Indonesia

StoreSendIndonesia bergerak di bidang e-logistik (Penyedia Gudang dan System) di semua marketplace e-commerce. Rincian pekerjaan:• Respons chat customer informasi produk knowledge, pengiriman, promosi dan keluhan/kendala melalui chat semua marketplace Shopee, Tokopedia, BL, Lazada, Tiktok (Official Store)• Melakukan followup dan pengecekan proses pengiriman / Pending ke Group Ekspedisi (courier) hingga diterima customer• Membuat proses membuat Report produk… Show more StoreSendIndonesia bergerak di bidang e-logistik (Penyedia Gudang dan System) di semua marketplace e-commerce. Rincian pekerjaan:• Respons chat customer informasi produk knowledge, pengiriman, promosi dan keluhan/kendala melalui chat semua marketplace Shopee, Tokopedia, BL, Lazada, Tiktok (Official Store)• Melakukan followup dan pengecekan proses pengiriman / Pending ke Group Ekspedisi (courier) hingga diterima customer• Membuat proses membuat Report produk Return/Refund/Broken/Lost• Membuat rekapan Report penjualan ke Manager (Monthly)• Mengelola akun toko di E-commerce ( Upload, update stock & harga, pendaftaran ) ke platform marketplace seperti Shopee, Tokopedia, Lazada, Bukalapak, Tiktok Official Store• Menjaga Performa Persentase Chat 95% dan Kecepatan respon kurang dari 30menit• Implementasi promosi yang telah dibuat Marketing Manager seperti flashsale, discount, banner, campaign yang akan berjalan di all platform• Memastikan Komplain by Platform sudah terselesaikan / Masih proses investigasi Show less

Mar 2018 - Present

Customer Service Agent

Transcosmos Indonesia (Official)

Jakarta Raya, Indonesia

Customer Service Agent (Shopee)Memberikan solusi dan menyelesaikan atas permasalahan pihak pembeli dan penjualseperti pertukaran barang, pelepasan dana, pengembalian dana, pesanan maupun pembayaran

May 2017 - Nov 2017

Data Entry Operator

Provis Garuda Indonesia

Jakarta Raya, Indonesia

• Input data perpajakan seperti 1770,1771,1770S,1770SS dan 21-26• Input data LHKPN di KPK

Jan 2016 - Nov 2016

Data Entry Operator

Inovetra Edms

Jakarta Raya, Indonesia

Input data perpajakan seperti 1770,1771,1770S,1770SS dan 21-26 dan mencapai target 1000 lembar/hari

Jun 2013 - Dec 2015

Data Entry Operator

Aeon Indonesia, Pt

Jakarta Raya, Indonesia

- Input data pelanggan sebanyak 80 aplikasi perhari, setelah input check BIK (Bank Informasi Kredit) untuk melihat apakah Kredit Macet Atau Lancar. - Menerima Incoming Call dari Customer dan memberikan informasi yang dibutuhkan Customer- Mencapai target 100%

Aug 2011 - Aug 2012
Team & coworkers

Colleagues at iStore iSend

Other employees you can reach at istoreisend.com. View company contacts for 74 employees →

AH Aizat Hanafi Aizat Hanafi Colleague at Istore IsendPetaling Jaya, Selangor, Malaysia View → JF John Foo John Foo Colleague at Istore IsendBangkok, Bangkok City, Thailand View → MH Muhamad Hadyan Muhamad Hadyan Colleague at Istore IsendSeremban, Negri Sembilan, Malaysia View → TA Tirta Ayu Tirta Ayu Colleague at Istore IsendBekasi, West Java, Indonesia View → FM Fazira Musa Fazira Musa Colleague at Istore IsendSepang, Selangor, Malaysia View → HM Herliman Mohd Yunus Herliman Mohd Yunus Colleague at Istore IsendWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia View → SR Syifa Rizkyka Taufikqoh Syifa Rizkyka Taufikqoh Colleague at Istore IsendJakarta, Indonesia View → NW Novita Wahyuni Novita Wahyuni Colleague at Istore IsendJakarta, Indonesia View → FR Firdaus Rahman Firdaus Rahman Colleague at Istore IsendPuchong, Selangor, Malaysia View → MH Marvelo Hamonangan Marvelo Hamonangan Colleague at Istore IsendJakarta, Indonesia View →
1 education record

Abdul Basit education

FAQ

Frequently asked questions about Abdul Basit

Quick answers generated from the profile data available on this page.

What company does Abdul Basit work for?

Abdul Basit works for iStore iSend.

What is Abdul Basit's role at iStore iSend?

Abdul Basit is listed as Don't say "can't" before trying to do it. at iStore iSend.

Where is Abdul Basit based?

Abdul Basit is based in Jakarta, Indonesia while working with iStore iSend.

What companies has Abdul Basit worked for?

Abdul Basit has worked for Istore Isend, Transcosmos Indonesia (Official), Provis Garuda Indonesia, Inovetra Edms, and Aeon Indonesia, Pt.

Who are Abdul Basit's colleagues at iStore iSend?

Abdul Basit's colleagues at iStore iSend include Aizat Hanafi, John Foo, Muhamad Hadyan, Tirta Ayu, and Fazira Musa.

How can I contact Abdul Basit?

You can use AeroLeads to view verified contact signals for Abdul Basit at iStore iSend, including work email, phone, and LinkedIn data when available.

What schools did Abdul Basit attend?

Abdul Basit holds Gelar Sarjana, Computer Engineering, 3,18 from Universitas Pamulang.

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