Abdul Basit Bhat Email and Phone Number

Assisting newly onboarded merchants with technical, integration andtransaction risk issues by coordinating with internal department.Handle merchant inquiries through Freshdesk and phone support.Ensure proper ticket categorization and evaluate merchantrequirements to meet customer expectations and provide high qualityresponses.Built contingency plans to successfully handle emergencies.Worked with a fresh desk and admin dashboard to compile and reviewinformation.Financial crime expert, specialized in customer account due diligence,transaction monitoring, risk classification, sanction screening, and kycverifications for business accounts and associates.

Processed and maintained data accurately and in a timely manner ontodatabase.Assessed, audited and interpreted the data on daily basis to maintainclient relationship.Proactively identify, esclate and resolve data problems.Have done analysis/correction of web content