Abdul Basit Khan Email & Phone Number

Thane, Mh, In

Mumbai, Maharashtra, India

Thane, Maharashtra, India

As an Email Support Executive at Tatwa Technologies Ltd, I handled customer inquiries for the Dream11 support process using Zendesk to manage and respond to queries. I worked with the team for 5 months, connecting directly with customers, understanding their concerns, and providing timely solutions through email. Working closely with my team leader, I maintained high standards of professionalism and efficiency. My role also involved troubleshooting, offering support, and ensuring confidentiality of company processes, all within a dynamic, shift-based environment.

Mumbai, Maharashtra, India

Salesforce Administrator involved in various aspects of the Development such as analysis,requirement design, development, modifications, testing, deployment. Ability to effectively adapt tochanging situations and challenges.