Abdul Basit Malik Email & Phone Number

Lahore, Punjab, Pakistan

• Conducting daily and business revenue meetings with enterprise clients to review ongoing needs, track performance, and discuss growth strategies.• Works on Implementation of new clients, ensuring a seamless onboarding experience and effective integration of EMR systems with success rate of 100%. • Oversee additional projects aimed at enhancing company revenue.• Identifying and pursuing upselling opportunities, contributing to overall revenue growth for both parties.

Lahore, Punjab, Pakistan

• Managed support for over 15 client accounts, tackling EMR-related issues, helping with reporting, and providing training. • Closed my first sale within the first month, boosting the company’s recurring revenue and proving my ability to drive results early on.• Assisted on enterprise-level customers with complex billing and software challenges.

Lahore, Punjab, Pakistan

• Verified insurance benefits on behalf of practices working in United States for over 200 patient appointments per week.• Trained and mentored 5+ new employees, enhancing their proficiency and understanding of benefit verification processes.• Collaborated with Team lead and members to develop training materials, resulting in a 30% improvement in new employee onboarding efficiency.

Lahore, Punjab, Pakistan

• Assisted 50+ customers per day residing in US/Canada, assisted with service plans queries, product offerings, and provided recommendations.• Facilitated plan changes and new purchases, guiding customers through the process and providing clear explanations, which contributed to business growth.• Successfully Implemented up-selling strategies during customer interactions.

Lahore, Punjab, Pakistan

• Identified potential properties in United States, analyzing market trends to find profitable opportunities for renovation and resale (Flip). Communicated directly with realtors and property owners to gather property details.• 5+ Successful property flips during the employment.• Supported the project manager by overseeing property acquisitions and managing project timelines.