Information Technology Administrator
Troubleshooting , diagnosing & configuring organisation computer systems , storage devices and networks. Diagnosing and troubleshooting any hardware or software faults with technology. Configuring Rights to the User using System Policies & Group Policies. Installing , Configuring & Troubleshooting various Standalone & Network Printers. Skillful experience in Network Cabling & Network troubleshooting. Maintaining and diagnosing ERP SQL server 2016 Database up to date . Administration of SAP Business One & POS. Procurement,negotiation and purchasing of technical devices as per requirements. Maintaining organisations wireless & wired networks with various brands routers and Switches. Administering O365. Managing,configuring Security systems. Configuring and maintaining Endpoint Protection for servers and systems . Administration & management of Cloud storage devices and In-house NAS Storages. Management of the daily data backup and restore , Deploying Correct Backup plan. Planning & scheduling the network and service down time for various upgrades and maintenance. Administration of SAP business one Database Server and Terminal Server . Deploying best IT practices and solutions for the company. Support staff through a series of actions, either face-to-face, remotely or over the phone, to helpset up systems or resolve issues.