Abdul Bell Email & Phone Number

Greater San Diego Area

San Diego, CA, United States

• Sell/assist with sale of tires to customers on the service drive with the goal of exceeding assigned sales and productivity goals.
• Inspecting customers’ cars on the service lane.
• Diagnosing problems tire related problems, recommending service and quoting prices.
• Assuring necessary repairs are completed as ordered and priced as quoted.
• Maintaining effective customer relationships including customers and dealer personnel.
• Overseeing customer satisfaction and complaints and solving problems that arise.

Lawreville, Georgia

• Scheduling of out bound freight to customers via flatbed trailers
• Receiving inbound shipments of product while maintaining accurate inventory through weekly cycle counts
• Keeping strict adherence with all OSHA federal and DOT regulations for drivers and warehouse personnel
• Accounts payable, orders inbound sales, training
• Maintaining relationships with outside vendors, contractors as well as repair facilities
• Maximize branch profitability through sales volume, margin attainment, and cost controls

Duluth, Georgia

• Customer Service
• Hiring, training, motivating and coaching a dynamic and high-performing service selling and technical team
• Supervising and managing the work load of all service department associates
• Effectively operating the service department to achieve overall business performance objectives, including sales, productivity and profitability goals
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, county and municipal regulations

Lilburn Georgia

• Business owner providing exceptional customer service and expertise through the proactive application of proven auto industry best practices, principles and methodologies
• Supervised day-to-day management of store front location with over $2 million in annual sales
• Ensured sales and profitability goals were met and/or exceeded while reducing expenses
• Managed, coached and developed a staff of 12 direct reports, including full-time, part-time and seasonal workers
• Acted as a catalyst in driving service efficiency to help improve customer satisfaction
• Developed efficiency-enhancing workflow/process improvements to aid in enhanced service delivery