Vast professional history leading operations and data analysis in fast paced customer service, healthcare and retail environments. Utilises leadership abilities to motivate and inspire a team to work as a unit and deliver outstanding results. Commercially aware and can recognise business opportunities to improve services, reduce costs and achieve profit growth. Technically astute and adapts to new systems and software with ease. Strong communicator and multi-lingual, and can converse at all levels. Proficient in strategy and planning, financial management, performance management and auditing.