Information Technology Support Officer
CurrentKey Responsibilities Desktop Support Assistance• Windows installation in all Version.• Windows Server installation in all Version.• Domain Configuration.• Server Backup Monitoring & Management.• Replication Server Monitoring.• Responsible for PC and Laptop Maintenance & Deployments. (Head office & Branches)• Solve Daily Complaints related to ERP. (Business Expert)• Coordinate with ERP (Business Expert) team for Server & Application Updates.• Create User ID's & assign rights to users.• Coordinate with Vendors for provide IT related items.• Deploy branch network i.e. switches, routers & POE.• Hardware & Software installation.• Hardware & Software up gradation.• Networking, Shearing & File mapping.• Printer & Scanner configuration.• Email configuration.• Desktop Support.• Remote Desktop Support.• Troubleshoot any hardware and OS issues.• Take part in Research and Development of IT Related matters.• Perform any other IT task assigned by IT Manager.