Managing and monitoring all installed network appliances, systems, and related infrastructure (cloud and on-premise).Installing, configuring, testing, and maintaining network-related operating systems, and applications/software/management tools.Ensuring the highest levels of network connectivity and infrastructure availability.Provide expertise for the overall network systems infrastructure and its support as it relates to all IT technologies.Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.Repairing and replacing equipment as necessary.Monitoring network usage and health status in compliance with security policies.Identifying IT security vulnerabilities in the organization’s network.Developing and implementing a comprehensive plan to secure the organization’s IT infrastructure and networking.Keeping up to date with IT security standards and threats development.Creating system guidelines and manuals for the organization.Responsible for local organization data security and personnel security internal control, driving employee awareness training and compliance standards for the company.Coordinate and/or perform penetration testing and patching.Participate in other projects/tasks as assigned.

J&P Coats Pakistan (Pvt) Ltd (Head Office)112 – 113 Prime Office Lobby, Park Towers, Shahrah-e-Firdousi , Clifton, Karachi, Pakistan.• Hardware troubleshooting support service to all servers, desktop/laptop including OS deployment through WDS, network devices and non-pc users (ip phones, mobile phones) at all sites under responsibility to ensure continued and stable access to the all core and support system software. • Prioritize support queue and ensure resolution of most critical desk-side hardware related open issues to minimize impact to users/customers and business processes. • Maintaining/configuring the telephoning equipment’s. • Follow standard procedures for health & safety, backup/recovery, housekeeping, IT security, naming conventions following IT guideline. • Communicate with the vendors/service providers of servers, computers, network devices, printers and Internet.• Communicate with End User Technology Management, Service Desk, Network Support and Wintel team.• Maintain basic server room infrastructure, Network devices, UPS, security, etc. with supervision of End User Technology Management.• Document of procedures for all areas of local IT hardware support (hand books, check lists, backup schedules etc.) • Communicate critical desktop and PC environment information to appropriate management and business users/customers on a timely basis, following standard escalation processes. • Adhere to formal maintenance windows or planned down time to regularly apply desktop software/hardware updates, new releases and patches. • Budgeting for and implementing any changes.• Produced informative, well-organized presentations to senior management. • Backup and disaster recovery plans

4 years successful experience providing fiscal, strategic and operations leadership in uniquely challenging situations.Dynamic, results-oriented leader with a strong track record of performance in turnaround and high-paced organizations. Utilize keen analysis and insights and team approach to drive organizational improvements and implementation of best practices. Superior interpersonal skills, capable of resolving multiple and complex (sales, human resources, legal, financial, operational) issues and motivating staff to peak performance.Additional areas of expertise include:• Strategy, Vision & Mission Planning• Sales & Marketing Leadership• Profitability & Cost Analysis• Programs, Services & Products• Billing, Collections & Cash Management• Contract Negotiations & Strategic Alliances • Finance, Budgeting & Cost Management• Public Relations & Media Affairs• Policy & Procedure Development• Team Building & Performance Improvement

* Maintenance of email and network security systems * Front Office Interfaces and Data Provision / Delivery* Administering Network Workstations* Firewall administration* Responsibility for company IT security* Providing telephone and desktop support * Forecasting any needed technical improvements* Budgeting for and implementing any changes* Produced informative, well-organized presentations to senior management* Applying cryptography to network applications* Backup and disaster recovery plans

* Administering & designing LANs, WANs internet/intranet, and voice networks.* Analysing & developing key components using methodology prescribed techniques.* Communicating and negotiating with users, specialists, other staff and suppliers.* Network connectivity troubleshooting, ping, tracert, telnet.* Responsible for communication protocols, configuration, integration & security.* Investigating, diagnosing and resolve all network problems.* Maintaining pre-packaged software applications on the LAN.* Upgrading and repairing faults on CIS systems, networks & peripheral equipment.* Cisco & HP switch configuration in particular VLAN configuration /troubleshooting.* Working with multiple technical platforms i.e. mainframe, two -tiered client -serversand three-tiered client -servers

Duties:Responsible for diagnosing & resolving hardware, software & end users problems. Acting as the first point of contact for all IT & technical queries.Developing the infrastructure and systems to meet the company’s needs.Working within a TCP/IP network environment, including DHCP, DNS and EthernetInvolved in the rollout of software updates and patches. Investigate specialist and complex IT support issues. Responsible for allocating work to junior staff and induction training for new staff. Deploying new hardware, server backups & evaluating new software & security risks. In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2007.